Question about Tomtom One XL GPS Receiver
My TomTom XL, is not able to find any gps satellite signals, this started after I updated it via internet, I waited for 3 hrs with no show, so I reset to default, then tried finding gps satellite signal...still not working, its only 2wks old....
I had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.
Posted on Apr 01, 2009
Hi jammyz, your Tom Tom XL is warranted for 12 months.
Support URL: http://www.tomtom.com
Support Phone Number: 978.287.9555
Support Email Address: firstname.lastname@example.org
Your still within warranty, don't mess with it.
Contact manufacture & have it repaired.
(Suggest you write down your favorites before you send it back. Even though they may say your data will be transferred to the new/refurbished one, it won't be).
Good luck jammyz!
Thank you for using fixya.
Posted on Jan 07, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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