Question about Tomtom One XL GPS Receiver

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Tomtom not finding gps satellites

My TomTom XL, is not able to find any gps satellite signals, this started after I updated it via internet, I waited for 3 hrs with no show, so I reset to default, then tried finding gps satellite signal...still not working, its only 2wks old....

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I had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.

Posted on Apr 01, 2009

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Hi jammyz, your Tom Tom XL is warranted for 12 months.
Support URL: http://www.tomtom.com
Support Phone Number: 978.287.9555
Support Email Address: usainfo@tomtom.com
Your still within warranty, don't mess with it.

Contact manufacture & have it repaired.
(Suggest you write down your favorites before you send it back. Even though they may say your data will be transferred to the new/refurbished one, it won't be).

Good luck jammyz!
Thank you for using fixya.
Mike

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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