Question about Canon BJ 200EX InkJet Printer

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Canon BJ-200ex Stopped Printing

This AM, I printed a USPS First-Class postage-paid printed label emailed to me by a vendor. Since that printing, my Canon BJ-200ex has not printed anything that I asked it to. It was connected and detected via new USB cable to my Windows XP port in September, 2008 (after 9 yrs. connected to a Windows 98 and 4 yrs on a Windows 95), and has never previously given me a problem. Now, when I ask it to print, it says it's ready but it doesn't print. Once today, when I turned it on online, it consecutively printed several emails requests I had made earlier but wouldn't print when I asked it to. Another time, it printed one unintelligible word per page until I stopped it. I have been trying to troubleshoot the problem via owner's manual, XP troubleshooting guide and Google but can't find a clue.

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  • dankruh Jan 08, 2009

    I decided the printer was not connected online even though the On Line light was lit (and the Error light never was). I looked for a way to stress the online connection, maybe it was stuck. The procedure for printing a test pattern in the user's manual requires that the On Line button be pressed and held with the power off. Then the Power button is pressed and the two buttons are held until two beeps are heard. I extended this to about 10 beeps and the printer began to print Demo Print 1. This was the first time it printed something I asked for. After stopping that, I restarted the computer while the printer was on, and the printer has been working fine ever since.



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I arrived at and posted the solution to my problem on Jan. 7th or 8th.

Posted on Jan 22, 2009


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My honest advice would be to retire this printer, and buy a new one. Even the most basic model you can buy now would exceed the bj200ex in both quality and speed - and would be inexpensive to buy.

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Why is there a clear horizontal line within the printed line?

The print-head is like a paint-brush, in that it prints a "band" as it goes across the page.

In your case, some of the ink-jets are CLOGGED, and thus are not shooting ink as the print-head moves HORIZONTALLY across the page.

Run a few "print-head-cleaning-cycles", to try to unclog those ink-jets.

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BJ-30 is Black & White inkjet printer with max 360x360 dpi.
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I need an on-line copy of a manual for a Canon BJ 200ex printer. Cannot find my printed copy. Have not used printer for some time.


You can download the required manual by clicking this link

On the page which opens, click on the GET MANUAL button and follow the instructions on the next page to download the manual.

You'll require Adobe PDF Reader installed on your PC to view this manual. If it is not already installed on your PC, download it free from:

Hope this solves your problem. Thanks.

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Nope. You can use Cyan, Magenta and Yellow as well as Black.

Specifications (BJC 620):
  • Form Factor: Desktop
  • Connectivity Technology: Cable
  • Language Simulation: EPSON LQ • IBM Proprinter X24E
  • Media Type: Coated Paper • Envelopes • Glossy Paper • Labels • Photo Paper • Plain Paper • Transparencies
  • Max Media Size: A4 (210 x 297 mm) • Legal (216 x 356 mm, 8.5 x 14")
  • Total Media Capacity: 100 Sheets
  • Media Path Type: Straight
  • Operating System: Microsoft Windows 3.x
  • Product ID: 20152942
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    Simply a piece of printing marvel, with high definition printing, superior ink technology, innovative waste-free ink system and user-friendly Windows printing system. The BJC-620, simply a must buy for those who seriously considers printing in superior, high quality color. It comes with an Internet kit.

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    Hello Ruth:

    Somewhere on this website should be my comments on your problem but I can't find them, so here's a repeat. Sounds like the print head is clogged. With power on, press the Online and Print Mode buttons simultaneously until the lights to the left of the Online button blink. Normally, this takes a few seconds. This is the recommended cleaning procedure for this printer head. If no success, repeat this a few times. If no success, replace your ink cartridge with a Canon BC-02 black ink cartridge (if not already using this) and use the above cleaning procedure before trying to print. If unsuccessful, try a printer repairman.

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    I have tried to print using my black ink cartridge and it will only print what is my email address.

    Issue: Tinted printing / Colors are not exact
    Solution: Resolving ink tank and cartridge issues BJC-6000

    Printer attempts to print but no ink is on the paper Printer attempts to print but no ink is on the paper If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
    • The ink in the BJ tanks has run out.
    • The print head nozzles may be clogged
    • The protective cap or tape may have been reattached to the BJ cartridge
    • The BJ cartridge may need to be replaced
    • You may be using the wrong side of the media.
    To check the level of ink in the BJ tanks
    Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge
    To check the status of the print head by printing a Nozzle Check Pattern
    1. The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.

    2. On your printer, press and hold the Resume button until you hear 2 beeps.

    3. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the Test Print button in the Maintenance tab of the printer properties dialog box.

    4. After the Nozzle Check Pattern is printed, check the results. Look at the Nozzle Check Pattern for each BJ Ink tank. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
    To perform the print head cleaning procedure
    1. On your printer, press and hold the Resume button until you hear 1 beep.

    2. When you release the button, all print heads for all colors will be cleaned.

    3. You can also clean the print heads by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

    4. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.

    5. Perform the Nozzle Check Pattern test again.

    6. If the results are satisfactory, resume normal printing. If the results are not satisfactory, you may need to execute a print head deep cleaning.
    To execute a print head deep cleaning
    1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

    2. Display the printer properties dialog box and click the Maintenance tab.

    3. Click the right print head Cleaning button.

    4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

    5. Perform the Nozzle Check Pattern test again.

    6. If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
    To execute a print head alignment
    In Windows, display the Maintenance tab of the printer properties dialog box.
    1. Click the right Test Print button.

    2. Follow the instructions on the screens to perform an automatic print head alignment.

    3. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

    4. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

    5. Perform the Nozzle Check Pattern test again.

    6. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
    To replace a BJ Tank in a BJ Cartridge
    Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
    1. Open the front cover.

    2. The power light blinks while the cartridge holder is positioned to the center of the printer.

    3. Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.

    4. Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.

    5. Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.

    6. Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.

    7. Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.

    8. Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
      Close the printer cover.

    9. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.

    10. Perform another test print to make sure the new ink tanks are performing correctly.
    To remove the protective cap and tape from the BJ cartridge
    1. Open the printer's front cover.

    2. Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.

    3. Remove the BJ cartridge by holding it by the circles on the left and right sides.

    4. Make sure that the orange protective cap has been removed.

    5. Make sure that the protective tape has also been removed.

    6. Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
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    Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

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