Question about Jenn-Air JES8850 Electric Kitchen Range

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Jenn-air JES8850AAW range touchpad keys 7-0 not working

I purchased the range in Oct 2002. The touchpad keys 7,8,9,0 stopped working recently. I'm suspecting I need to replace the control panel or the electonics behind it. Both are expensive parts. Is there a way to diagnose which part is bad. Or is there a secret to get these touch buttons working again?


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  • Anonymous Jan 23, 2009

    I have the same problem.

  • frcom Apr 22, 2009

    same problem, on my Jenn-air model JES9800ACS (bought november 2002) the buttom 0, 9 , 5, 1, "vent fan and now "convect roast" is not responding. Only the touchpad need to be replace but all the panel including the touchpad is avaiable for replacement.


5 Suggested Answers

SOURCE: Jenn Air JGS8850ADS Range

this model is a lemon. Maytag knows and does not care. My panel has been replaced 8 times already. Stay away from Maytag.

Posted on May 25, 2007

SOURCE: jenn-air jes9800AAB keeps buzzzing, front function panel flashes on and off

Your control panel is getting ready to quit. Mine did the same thing, I ignored it and now nothing on the touch panel works. About $150.00 for the part.

Posted on May 30, 2008

  • 1 Answer

SOURCE: Jenn Air slide in range JES9750AAB - Touch Pad

put on tree belt . having the same problems replaced ERC $200.00 now they are telling me touch pad touch pad is $240.00 .the stove cost $1300.00. $1740.00 how much more will i have to put in this stove

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: Jenn Air JGS8850ADS Range

ee-214 m-214

Posted on May 30, 2009

  • 310 Answers

SOURCE: Jenn-Air model #sve47600b. Today put new display

Make sure that you properly plugged in the keypad cable. There is the wide connector that brings all the keypad touches up to the display board, and there is the small 4-black wire connector that brings power to the control board.

For future reference, we repair electronic control boards at, maybe we can help you in the future.

Posted on Oct 08, 2009

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From what your telling me, you have tried all the numbers and only 1,4 and 7 beep when touched. Also, the timer display was set at 0:00 when you started. Also, you followed the manual's instructions first, and looked in the back of your manual in the trouble section, and found no answer. 
Did you timer ever work? If not, you should be able to a free replacement of the control panel module from an authorized Jenn-Air repair company. It may be a good idea to contact Jenn-Air first.
The timer shows only hours and minutes when first started. For example 2:05 is two hours and five minutes. It goes into the seconds mode only during the last minute.

Dec 01, 2007 | Jenn-Air JGR8875QDS Gas Kitchen Range

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This is the same problem I'm having with my Jenn-Air electronic touchpad. I see you posted on Nov 26, 2007, but don't see an answer. I just posted my problem today (Jan 2, 2008) and hope to get a response. I have in the past had to have something behind the touchpad replaced, for a different problem. I don't like these touchpads, and would rather have mechanical controls as I had on my other 2 Jenn-Air ranges. If your warranty is still good, call and get it taken care of before it gets expensive. Since I didn't have any more problems for a couple years I didn't continue to purchase Sears' warranty. Now will try to fix it myself. I think a $1500 machine should be better built. One thing I did read, not on this site, but elsewhere, was to be careful to not get any kind of liquid on the panel. How does one do that and keep the steam and splatter cleaned up?!!!

Nov 26, 2007 | Jenn-Air JES9860 Electric Kitchen Range

6 Answers

Touchpad woes

I had a tech come out and look at mine and he told me that the F1-8 means a faulty touchpad. He wanted nearly $600 to fix it. I had already taken mine apart and put it back together so I knew it wasn't a really tough fix. A little challenging but possible for anyone that is a handyman or woman. I found the touch pad online for $230 and just completed a successful installation in about 1 hour. Unfortunately, the repairman said that you have to purchase the entire front piece - the metal panel where the touchpad is imbedded. Once I removed the panel, I pulled the touchpad off and it had a price tage of $26 and a part number, so now i'm looking online to see if you can purchase just the touchpad. At any rate, even if the touchpad can be purchased separately, you still have to remove the front panel to install it so that you can plug the ribbon cable in.

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