Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

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Door remains locke when cycle has finished

I cannot open the door i have tried turning the machine off at power point ( be it only for a few minuets) I have set it to "drain" only. I can hear the sound of it being "unlocked" but still it will not open any suggestions? I have an Electolux EW 1087 I purchased May 08.
Thank you

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  • Anonymous Mar 05, 2009

    Exact same. Cycle finished, hear the door unlocking but the handle is unresponsive as if the catch is not connected to the handle.

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  • 5 Answers

Yea if it's still under warranty take it back. these new washers are a piece of #$%%#@

Posted on Jan 07, 2009

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1 Answer

My Hotpoint wdl540 has finished its wash cycle but the lock light remains on and the door is locked. Tried all sorts to get it to unlock including running another cycle.


Firstly, to get the door open, if you unclip the bottom kick plate, you will find a small green tag hanging down on the right hand side. It is a door lock bypass. if you pull gently down on the tag about a centimetre, while it is pulled down, you will be able to open the door.

Turning to the problem its self, two issues can cause the door to remain locked. In order of which is more likely:

1) While it's ucommon, it's not unheard of that the 3 wire connector that clips to the bottom of the door swich inside the chassis develops a poor connection. Typically, this will cause one of the connectors to arc and burn the connection on the connector and if you're unlucky, the door lock mechanism as well. Remove the lid of the machine. Remove the door lock mechanism by unscrewing the 2 screws that can be accessed through the door aperture and lift the lock mechanism out to examine it (Note that the green tak is on a long strip that connects to this mechanism, so take care to lift this away in conjunction with the lock as you remove it. You may need to replace the connector and possibly the switch too.

2) Since power to the door lock runs through the motor circuit, if the motor brushes are heavily worn, the door lock won't disengage until they are replaced. This is absolutely counter-intuitive and it took me a few years of experience to figure out this little gem!

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