Question about HTC Touch Diamond Smartphone

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Can't sync contact and calender items to outlook 2007

I encounter a sync problem between HTC Touch Diamond and laptoip. My laptop runs on Vista 32-bit and installed with WMDC 6.1.6965 and outlook 2007 of trial version.

It has no problem setting up parnership with my Diamond which is powered by WM 6.1. And it can even 'complete' a synchronisation with Diamond without error messages but in reality, none of the contacts and calendar events are ever copied over to the outlook on my laptop.

I did the following but to no avail :
*uninstall and reinstall WMDC
*uninstall and reinstall outlook2007
*consulted HTC customer service which runs windows XP and sync successfully all details from my Diamond

Someone with insights on this problem please share your experience. Thanks a lot!

Posted by on

  • Anonymous Feb 09, 2009

    sane issue

  • Shri Mhetre Feb 17, 2009

    Till I was the XP on the Laptop I was able to syncronize with HTC Diamond, But when I gone for upgrade Windows Xp to Vista I am not able to syncronise and message displays that it cant work with Vista. Thats all, now I have to connect the HTC to the laptop and just drag n drop the desired file which I want to have on HTC.



    Shrinivas Mhetre

    Satara India Aisa Pacific

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First off, please don't give me a bad rating, as I don't have Vista, and this is simply a guess..

Secondly, Look around in the settings in WDMC, maybe there is a setting to copy contacts on device onto outlook on the PC. Don't bother looking in outlook since the device usually sync with Activesync/WDMC, which does the rest it self.

Posted on Mar 11, 2009

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