Sometimes fan remotes can get interference from several rf sources (maybe another fan remote or garage door opener, etc). You can try to change the DIP switches in the remote and the reciever to a different frequency. The switches in the remote are probably in the battery compartment, and on the reciever which is located in the ceiling canopy (most likely), or in the round box where the light kit attaches.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Need more control? We have many universal remotes and wall control options for yourfan and light ... Customize your lighting. Add a new light kit or change the lighting hardware on your fan. Complete light kits. Need lighting parts? Glass and ...Complete Light Fixtures - Controls - Glass/shades
That's a tough one; this could be coming from a malfunctioning transmitting or receiving unit, or outside interference.
Did the handheld remote get dropped just before this problem started? Or maybe have something spilled on it? One way of ruling out spurious emissions coming from the transmitter is, once the fan is operating, remove the batteries from the remote. If it still changes modes it would NOT be the remote. Proceed to the next step.
Have you had electrical storms or power outages around the time that the problem started? If so the receiver may have taken an electrical hit. Inspect it carefully for signs of arcing or smoke, fried wires. Also sniff it, if it has a funny (burnt) smell that's where the problem is. Of course the receiver could malfunction without and power surges and that would be harder to isolate.
Lastly, outside interference; This is very hard to determine without any test equipment. If someone living near you installed a garage door opener, Set-up an amateur radio station, or started using some piece of new electronics you might be interfered with you. I have seen electric lawnmowers do some strange things (interference). I was also was once on a call where the guy next door actually went out and bought a programmable remote control to mess with my clients TV, some kind of neighborhood squabble.
The problem is with the remote receiver attached to the fan body. It is a small device that acts as a remote switch and this is cradled in a pocket inside the ceiling fan itself. If you are handy, you can replace this device yourself. I believe you need to purchase a new kit from Lowes that comes with a matched transmitter and receiver for fan control. Go to Lowes Lighting section for this product.
It is wired so that you control the light with the remote. You cannot have it both ways. You either control it with the wall switch or the remote. Once you kill the power to the receiver by turning off power at the wall switch, you are only applying power to the receiver when you turn power back on. You are not supplying power to the light. You then must turn on the light with the remote. This is the purpose of a remote fan/light control. You could rewire it to control the light with the switch and only control the fan with the remote if you wish, but as you have it now, it is working correctly.