Question about HP Photosmart C5280 Printer

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My HP photosmart c5280 keeps saying there is a carriage jam. what is this?

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  • indigosucces Jan 07, 2009

    I have the same problem. It says there is a carriage jam and the printer makes a loud jack hammering sound that is unnerving

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Lift the printer cover. undo the 2 screws (torx head). remove the right hand end of the printer casing.

You will see a blavck plastic moulding with a couple of gears (it controls the cartridge cleaning). This is the cause of your jam - it is out of sync. Turn the machine on and watch what happens with this moulding you will see what I mean by out of sync and it can just be gently pushed back into alignment. Once it is ok turn the unit off and then on again and your jam should be cleared. Put it back together again and print away.

Posted on Jan 29, 2009

  • 2 more comments 
  • Nibelung Sep 09, 2010

    That 3-gear black plastic piece keeps fallin off the steel axis due to wear. It makes a forward-backwards-sideways dance to engage other gears, particularly a big white cogwheel. The torque causes wear in the pressure attachment to the axis. Not easy to fix. Looks like time to dump the wretched C5280.

  • ProPriSer Feb 17, 2011

    You can open the 3-gear black plastic. My middle (smallest) gear was broken. Bought new printer.

  • Arnaud TIERANT Sep 25, 2012

    Hi. I might ask maybe too muck, but would it be possible to have photos of the repair ? I'm a foreigner and I can't really figure out of what to do exactly. It seems to be the good and only solution I can find on the web about this problem. Many many many thanks by advance.

  • Arnaud TIERANT Sep 25, 2012

    Hi. I might ask maybe too muck, but would it be possible to have photos of the repair ? I'm a foreigner and I can't really figure out of what to do exactly. It seems to be the good and only solution I can find on the web about this problem. Many many many thanks by advance.

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When i print form my hp photosmart c5280 printer scnner and copier it gives icon idecation carriage jam

Posted on Jan 26, 2009

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The carriage is the piece that holds your cartridges and moves them left to right in your printer. If you have a carriage jam than this can be caused by removeable debris (paper, staples, etc) or it can be an internal error.

Follow this document from hp to see if it is possible to remove the cause of the jam.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423360&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Posted on Jan 17, 2009

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SOURCE: HP Photosmart c5280

Make sure to check all the way to the right and left inside. I ussually find paper loose in either of those ends. Then check your encoder strip which is the plastic strip that the carriage slides on. This may be dirty causing this issue. Use a soft paper towel and alcohol. Windex is okay to but may leave streaks on it and give same issue.

Posted on Dec 09, 2008

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1 Answer

How to fix a carriage jam/


KAREN, OPEN THE PRINTER UP SO YOU CAN SEE INSIDE AND LOOK FOR ANY INDICATION OF A PAPER JAM,,LOOK GOOD COULD BE A PIECE OF TORN PAPER STUCK SOMEWHERE..THANKS

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If you already followed these instructions, the last thing to do is to service the printer. I don't know of any self-fix options for this printer. It's worth validating that you've already completed these steps as described.

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Printer keeps flashing that there is a carriage jam and to clear it but there is no paper in my carriage and the printer won't print. I have looked everywhere and cannot find any paper jam.


Usually inkjet printers are dirty ones, its requires periodically service, better overhaul the printer. 85% of complaints will resolve in service level only, try it best off luck..

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Oct 21, 2010 | HP Photosmart C5280 Printer

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We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

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Did you try shutting it off, unplugging it from the wall and your computer for at least 1 minute then restarting it ?

Jan 21, 2009 | HP Photosmart C5280 Printer

1 Answer

HP Photosmart c5280


Make sure to check all the way to the right and left inside. I ussually find paper loose in either of those ends. Then check your encoder strip which is the plastic strip that the carriage slides on. This may be dirty causing this issue. Use a soft paper towel and alcohol. Windex is okay to but may leave streaks on it and give same issue.

Dec 09, 2008 | HP Photosmart C5280 InkJet Printer

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