Question about Lenovo ThinkPad T61 Notebook
Norton antivirus cannot remove it.
Say no more mate , id get rid of norton and use something good!! Norton consumes lots fo system resources and i can guarantee that you will see such a boost in performance once you remove it. Use Bitdefender Internet Security or Eset Smart Security.
Use the norton removal tool from symantecs webbsite , it gets rid of all the registry keys , program files , etc for all norton products
As for trojan removal , follow these steps:-
First have you stopped system restore? - this will reduce the possibility that the malware is lurking there.
Now download ccleaner
and run this to clear all temporary files and restore points.
Now download the following - DON'T run yet
download and update MBAM Malware removal tool
download and update A squared anti malware
Now boot to safe mode - restart press f8 repeatedly to enter safe mode.
now run MBAM full scan reboot into safe mode and run a squared full scan.
Also download spybot search and destroy from safer-networking.org which is free. Update to the latest definitions , apply immunization then do a full system scan and remove anything that it shows
DO ALL OF THE ABOVE IN SAFE MODE!
Has it gone yet?
Also go to start >> run >> type "%TEMP%" without the quotes which should open a folder
Delete all or as many of these files as you can , you might not be able to delete all of them but try and delete most of them
Posted on Jan 07, 2009
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you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.
If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.
Ensure after the trojans are deleted that you tuirn system restore back on
Oct 21, 2007 | PC Laptops
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