Question about Dell WL6000 Computer Speakers

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Rear speaker not working

I have just gotten a brand new dell computer with 5.1 surround sound and the rear speaker is not working at all. when i do the tone test the rear speaker will sound and the blue light will blink (occasionally) to communicate with the center speaker but when i try to play music the rear speaker simply does not work.

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Re: rear speaker not working

If you did the 5.1 sound test and the rear speaker works, sometimes you have to see in your software speakers settings,probably you need to change to 5.1 speakers

Posted on Sep 07, 2007

Re: rear speaker not working

Ship the junk speakers back to Dell and demand something different.

Posted on Sep 02, 2007

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Re: rear speaker not working

If the speakers are linked by cables with jack plugs, swap the rear one for one of the others this will establish whether it is the speaker at fault or the main 'box' not delivering. When you have proved which, its on to Dell for a replacement.

Posted on May 28, 2007

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Check out Dell WL6000 Setup and Quick Reference Guide -

Try re-synchronize the wireless link. If there is still no audio form the rear speaker, check if speaker mode in your computer is set to 5.1 channels. Click Start Control Panel Sounds and Audio Devices. Under Speaker Setting, click Advanced and select 5.1 surround sound speakers.
NOTE: The rear speaker will not have audio output if the source audio does not have surround sound.


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3 Answers

Rear speaker connection issue

OK, the fix for the missing rear speaker sound on the DELL WL6000 5.1 Surround Speaker System is relatively simple, just 7 simple steps (Verified by Dell at

First, power down everything. Second, disconnect the rear speaker and subwoofer from the power source and wait about 5 minutes. Third, be sure the power switch is off on subwoofer and the center speaker. Fourth, plug in the power for the subwoofer but DO NOT turn on the power yet. Fifth, plug in the rear speaker power cord. Sixth, turn on the swtich on the subwoofer (this is the start of the resync mode). Seventh, turn on the center speaker power and the system will change the rear speaker system LED from flashing blue to solid blue in 5-8 seconds. The surround system is functioning again. You may test this under sound in the Control Panel but I would prefer to use a modern music CD that has Dolby Digital Support for 5.1 sound or better. YOU WILL HEAR INSTANTLY THE SOUND DIFFERENCE WHEN THE REAR SPEAKERS ARE CONNECTED.

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