Question about HP Photosmart 8050 InkJet Printer

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HP Photosmart Printer, Mac won't recognize with USB

I have a Photosmart Printer it's an 8049.  I had it plugged in to my iMac, which is two years old.  It was working fine, and then yesterday I moved my computer to a different wall in my office.  I plugged everything back in, and replaced the ink cartridges.
I tried to print and it won't print anything out.  The printer printed a test page when I put in the ink cartridges, so I know the printer works still.  (It just worked yesterday...too)  
On the Mac the icon pops up saying it's printing, then it says connection error, check connection.  So I unplugged everything, plugged it back in.  Still didn't work, and then I did all of the Mac troubleshooting, still didn't work.  I tried a different USB cord, nothing.  Then it spit out half of the page I had requested to print and stopped again.  It still won't print anything tonight.  I even unplugged both for 20 minutes, and let them reset.  
I followed all HP directions for troubleshooting that they had online.  I then tried the printer on my laptop, and the Mac laptop won't pick it up either.  So I guess it needs something reset or something?  I checked my USB and it's not recognizing it.
I uninstalled the printer from the computer, and then re-installed all software.  Now the software can't even pick up the printer to re-install.  What do you think I need to do?

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  • bmeg Mar 08, 2009

    I had a paper jam and after that my computer can't find the printer.

  • Anonymous Apr 13, 2009

    when i plug the usb of the HP photosmart D7200 Printer Series into my Macbook, nothing happens, and i tried searching around for it, but nothing happend

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Sounds like their is not communications between your printer and computer. Could be a bad USB cable - swap out and see if that fixes it. If not it could be a faulty USB port on the computer or printer. You can check the computer USB port by connecting another device, but there is no way to check the HP's USB port. I would also check printer USB port for dust bunnies! If you're not able to resolve, I think it is time for another printer.

Posted on Feb 17, 2009

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cene765
  • 787 Answers

SOURCE: my computer wont recognize my hp photosmart 8049

Try reinstall the driver or replace cable. In worst case there is defective logic board assembly in your printer.

Posted on Sep 29, 2009

  • 1 Answer

SOURCE: my HP printer spits out a blank page before printing document

I had same problem with hp psc 2410 all-in-one. Finally ran "HP all-in-one Series Web Release Uninstaller version: 4.1.1.00.1332 (3/20/2007) that I had downloaded several years ago. Then plug and play took over and installed the correct driver that Vista kept insisting I already had.

Posted on May 09, 2009

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