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I have a HP Pavilion ze2000. I had a system crash and I have lost the system restore disk. My girlfriend has made many attempts to find the missing software and she has done quite well but there is still stuff missing. It dont seem to be able to access all its memory and the onboard innernet antenna will not turn on. I have expended all my resources and dont know what else to do. Help please!

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Hello!


HP Pavillion have automated system Recovery built in check what you have to press in order to restore it to factory status. NOTE that this will erase your documents and stuff. So back the important data up first! If i am not mistaken it has to be some CTRL+F10 or CTRL+F11 to activate. Check manual to make sure. If it should work (because you're pressing the right key but it is not working. .... go to CMOS SETUP and make sure that AUTOMATIC system RECOVERY is enabled. This should install everything nicely for you and you should get it exactly as it was when you bought it.....

Cheers.

Posted on Jan 07, 2009

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Hello,
Most HP Pavilions have a recovery partition on there hard drive. You will need to press f11 when you boot to activate the recovery segment of the hard drive.
Now if the recovery partition was distoryed then you will need to call Hp for replacement image disks witch they will charge to ship to you.
I do wish you good luck on this and do hope that you leave positive feedback for your response today.

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Assuming Vista - please verify
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There are a few possible causes;
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Common crashes are from bad memory, then the resotre won't work either.
Download microsoft Diagnostics and recovery tools set DART and test the memory first.
If memory is good, then make sure it sin't the DVD drive. Swap the drive with someone elses or get an external DVD drive.
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