Question about Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive

Open Question

Acomdata only reads as USB 1

I sent this e-mail to the acomdata site on Dec 26 , 2008.
They said I would have a reply in 3 working days.
On Jan 6, 2009 I tried to contact them to ask if they had an answer.
The screen came up as an unavailable website.
Do You know what happened to Acomdata? Better yet can you solve my problem.
I believe the problem is in the enclosure itself, and if this is true can you tell me whether the drive is SATA or IDE?
It is possible it's hardwired if so I have a real problem.

Here is the message I sent:
Acomdata December 26, 2008

I have been using this drive for almost two years on several computers. My desktop and dell laptop have USB 2.0 only.
Last week when I plugged it into my desktop I got the message
"This device will work faster if you plug it into a USB 2.0 port"
I plugged it into other ports (all USB 2.0) on the desktop and got the same message. I also tried another USB 2.0 cord rated 480mbs
I then tried it on the Dell laptop (I also used it many times on that computer and it ran USB 2.0)
It gave me the same message and ran on USB 1.0 speed.

My friend has the identical unit. I plugged it into my desktop using the same USB connection, cable and power supply I use on mine.

It immediately was accepted and ran at the faster USB 2.0

I have exhausted all trial and error approaches and I concluded the problem only with this unit and not the computer or interface.

Is this a mechanical problem with the drive or is there is an upgraded driver that will solve the problem?

Posted by on

  • Anonymous Mar 04, 2009

    I have the exact same problem. No answer from ACOMDATA.



6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 304 Answers

SOURCE: Missing power cable and

Any 12 volt dc 750ma+ power adapter will work.Install the right plug on the end for your external drive. You can go to radioshack and they will have the proper end for your drive. You have to make sure the polarity is right though as it's direct current. The tip or center must be positive. I recommend testing this with a volt meter before plugging it into your drive to ensure proper polarity. I hope this helps you.


Posted on Jul 16, 2008

  • 5158 Answers

SOURCE: Acomdata drive not recognized

the drive may have failed..... they can often be "fixed" long enough to retrieve data. i make alot of money from failed maxtor hard drives.


Posted on Sep 08, 2008

  • 304 Answers

SOURCE: Acomdata is Kaputz

The clicking and running noisy is a bad sign. The actual drive in the unit has failed. Sometimes the controler board in the external case goes and you can simply replace the case for $10 online and be up and running. I'm a data recovery expert. If you have irreplacible data on the drive that you need recovered let me know. I'll recover the data for you I have all the required equipment. The only thing you need to pay for is the exact same make and model of the internal HD in the case and postage both ways. I'm retired and I do this for a hobby now. Let me know if you need me services. Hope you find this helpful. My e-mail address is if you want to send me your number and we can discuss the procedure.

Posted on Sep 25, 2008

  • 95 Answers

SOURCE: Acomdata hard drive Model HD320FES-72

Sounds like the drive has seized spindle... Not good news.
Is it buzzing similar to any of these noises: ?
What you should do is remove the internal drive from the enclosure and connect it directly to the computer. If still buzzing then it's a real mechanical problem...

Posted on Nov 03, 2008

  • 2 Answers

SOURCE: acomdata hard drive doesnt show up on my computer

If you have the blinking red/blue light and clicking noise you should try a new AC adapter. I just got the same power supply from a friend's drive and the problem is gone. Drive is back to normal and all contents are intact. Don't be fooled by the green light on the AC adapter. Even though it's on, it might be damaged. I guess my was damaged by lightning a few days ago.

Posted on Nov 19, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What is the model number (and Windows 7 driver) for Acomdata external hard drive serial number AC07111300220

  • 1Connect the Acomdata external hard drive to your computer through the USB cable that came with the drive.
  • 2 Click the "Start" button on your computer screen and then click on the "Control Panel" tab.
  • Sponsored Links
  • 3 Click on the "System" button and then click on the "Automatic Updates" tab if you are running the classic view. If you are running the standard view, click on the "Performance and Maintenance" button and then click on the "System" tab.

  • Read more:

    got it by just searching and a whole buch of solution came

    May 05, 2014 | Acomdata Computers & Internet

    1 Answer

    Acomdata 1TB external drive

    I have the same exact drive (I'm assuming as it's the same make/size since I don't have a model number) and what you need to do is turn the drive off and let it cool down. The drive is not well vented and it tends to over heat. I would get in the habit of turning the drive off whenever you're not using it because of this problem.

    Sep 25, 2009 | Acomdata 1TB Puredrive USB Esata 1 TB Hard...

    1 Answer

    Acomdata hard drive Model HD320FES-72

    Sounds like the drive has seized spindle... Not good news.
    Is it buzzing similar to any of these noises: ?
    What you should do is remove the internal drive from the enclosure and connect it directly to the computer. If still buzzing then it's a real mechanical problem...

    Nov 02, 2008 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

    1 Answer

    Acomdata PHD160 didnt work for Window VISTA

    My probleme is who to get drivers to install it on my PC.
    Thank you.

    May 09, 2008 | Acomdata PHD060U2E-54 60 GB USB 2.0 Hard...

    2 Answers

    External hard drive will not turn on

    Try a new enclosure, the case is just that. A hard drive cannot actually repaired. You cant open it and fix it. It's either reliable and functioning or not. Purchase a new enclosure and test the old drive. Data recovery should be the last option..most places charge a down payment on a car, and most of the time ( in my 12 years ) its the cheap enclosure.

    Keep me posted.

    Oct 08, 2007 | Acomdata (HD250UE5-72) (HD250UE572) 250 GB...

    1 Answer

    Broken drive mechinism

    Your warranty doesn not offer data recovery. Only a replacement. Many people are unaware of this so drive dompanies just forward those to a voicemail trap. Try investing in an enclosure that is more realiable, with a name that's reputable, you won't be left in the dark next time.....and considering it seldom if ever happens with seagate.

    Keep me posted.

    Oct 04, 2007 | Acomdata (HD250UE5-72) (HD250UE572) 250 GB...

    1 Answer

    Redemption Backup crashes

    I have the same problem and have asked Acomdata several times how to fix it.  They say they'll get back within 3 days, but they never reply, Acomdata doesn't support their products.  Buy something else.

    Sep 19, 2007 | Acomdata (HD320UFAPE5-72) (HD320UFAPE572)...

    Not finding what you are looking for?
    Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive Logo

    Related Topics:

    123 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Acomdata Computers & Internet Experts

    Brad Brown

    Level 3 Expert

    16841 Answers

    Jerry Umali

    Level 3 Expert

    979 Answers

    Joe Goldman
    Joe Goldman

    Level 2 Expert

    335 Answers

    Are you an Acomdata Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides