Question about i-mate JAM Pocket PC

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Imate jam PDA automatically switches off if not used for sometime

Hi all, I have a very serious problem with my imate jam phone. If I leave the phone unused for sometime it gets switched off automatically. If some of you encountered this problem pleas let me know a solution for this. Thanks in Advance Elan

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  • elan paul May 31, 2007

    The solution has not helped me much.

  • jam_jammy Nov 28, 2007

    I have a very serious problem with my imate jam phone.

    If I leave the phone unused for sometime it gets switched off automatically.

    If some of you encountered this problem please let me know a solution for this.

  • jam_jammy Nov 29, 2007

    I have a very serious problem with my imate jam phone.

    If I leave the phone unused for sometime, it gets switched automatically to wireless flight mode & my phone network gets off.

    If some of you encountered this problem please let me know a solution for this.

  • davidbenu Nov 29, 2007

    that solution was not so helpfull.....i'm having a same problem with my jam...



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Check your settings for "Power save" mode or sleep settings...else, look for a small pinhole to reset the device

Posted on May 28, 2007

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I agree, I somehow had my sleep mode set for four minutes. You would think the device would understand that using a phone is not using the PDA but alas, as it's an integrated device, the phone has begun turning off after two years of never doing this. I'm going to simply turn off the sleep mode, as I generally am well aware of when I'm using the device and finished.

Posted on Sep 24, 2007

  • Zentraveller Dec 14, 2007

    Hi folks,

    My phone is still shutting off when I am in phone calls. The unit is a bit over two years old. It does not shut off while in PDA mode. It shuts off under conditions that seem to be anywhere from 80% battery to 50% main battery left.

    Could it be that my battery, going on two years old, registers appropriate charge but in reality is lower charge?

    Does the phone take more energy than the rest of the unit---i.e. connecting , broadcasting, using a screen all at once?

    Given that my battery tells me it's charged appropriately, what else would cause the unit to shut on and off and yet using the Jam as a PDA alone has no problems.

    I've tried soft resets (the above mentioned pinhole). No visible results.

    I've reloaded my entire system (hard reset) with minimal applications on board. I have the latest updates from IMATE.

    I've insured that my unit does not shut off whether on battery or charge. Regardless, on occasion the screen sometimes dims itself. This has been ongoing since day one. I can live with that. I can not live with dropped phone calls.

    My guess is the cost of a repair, unfortunately, is not worth the price of the device. I am betting the newer touch system, the new Linux based phones etc. all will meet future needs. I do see many threads on google with this same problem appearing around a two year point. I see no solutions. The imate website provides little support. I may try a new battery, plain and simple.

    It would be better for someone to tell me what symptoms my situation relate to in terms of problem........and solution.





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1 Answer

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You may install programs to your Imate by using ActiveSync, just install first your activesync to you computer and then after the successull installation of the Activesync, connect your Imate to your pc using usb cable, then click activesync from your pc then it will automatically prompt you for your preferred activesync settings.

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