Numatic Henry Bagged Canister Vacuum Logo
Bo Jack Posted on Nov 14, 2012

Henry hoover Hi all, I bought a spares/ repairs Henry on ebay having been told there was no cable rewind and believing that since I had a spare one in the shed it would be an easy fix. However, poor Henry had his cable replaced to find when plugged in, he tries to start but nothing happens. The motor turns once and just cuts out. If you turn it on and off again it happens again. One whir and turn of the motor, then nothing. It blew the fuses out in the kitchen first time too, so could it be a resistor failure? Not sure. Any way, it's not carbon brushes (they are quite long still), there is no burning smell and I've checked for loose connections. Any ideas?

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  • Posted on Jan 02, 2013
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Hi it can be the connector at the end of the Henry cable inside the cable rewind unit happened to us!

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Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I am sorry that Henry Hoover is having a problem with his cordwinder and what happens that the cord tends to overlap the other cord inside of the vacuum and what needs to be done is this; #1 take apart the cordwinder and unwrap al the cord all the way out then re-wrap the cord and re-install #2, if that does not work then lubricate the cordwinder but not the cord to have it work more efficiently, and #3 if all else fails replace the cordwinder with a new one. Always when using the cordwinder, always pull out everything until the end to use the cord all the way out to prevent the cord from over lapping and binding up inside the Henry Hoover. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Don – The Vac Man
Go Ahead. Use Us.


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