Question about HP PSC 2210 All-In-One InkJet Printer

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Scanner will not scan

My scanner will not scan and I do not have a manual to follow please let me know what I have to do.

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  • itsurgielmic Jan 08, 2009

    i want to copy a picture but when i turn on the printer it says scanner failure turn off then on. i turned it off and back on 100 times and it does the same thing...help me...

  • bmacp Jan 08, 2009

    I can not get the printer to scan, HELP

  • artwitt Jan 12, 2009

    I push SCAN button, then in options, I select "send to" HP Imaging and other destinations. None of the "send to" options work.

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Here is your HP link for the manual and the software drivers to download.

http://h10025.www1.hp.com/ewfrf/wc/product?product=79499&lc=en&cc=us&dlc=en&submit.y=5&submit.x=5〈=en&cc=us

Posted on Jan 07, 2009

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1 Answer

My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Printers & Copiers

3 Answers

I have downloaded my software for my hp officejet 5510v all-in-one and my scanner part will not work. I have 3 in one--print--does o.k., fax does good some times, will not scan---please help


Is the scanner installed correctly? Full feature software is that what you have installed?

try starting mspaint and test scanning

start -> run -> type in mspaint click ok
Then file and from scanner or camera, follow instructions to scan,

Sep 10, 2008 | HP Printers & Copiers

1 Answer

Brother printer/scanner - need to scan multiple pages to one doc


I suspect the scanner is not saving in .pdf format. Generally, if it scans to .tif files each page is in it's own file --- I know that can be very annoying.

Please change the scanner to save as .pdf using the following instructions:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002500/000099/faq002599_000.html?reg=us&c=us&lang=en&prod=mfc665cw_us_as&Cat=14#related-Model

Please let me know if this has been helpful or if you'd like any further assistance. Thank you.

Sep 19, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

Lexmark 6100 will not unlock after unlock procedure is done.


Thank you for contacting Fixya.

Please ensure that the scanner is unlocked. The scanner lock is situated under the scanner bed towards the left. To unlock the scanner, please lift the scanner bed and push the red switch towards the back of the machine. Please try scanning again and let us know the results.

If the issue still persist, please follow the steps given below:
1. Press "Copy" button.
2. Press "Options" till the display reads "Set Defaults."
3. Use the "Arrow (right/left)" buttons till the display reads "Use Factory."
4. Press "Select."
Please let us know the results.

Sincerely,
Jeeth

Apr 15, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

I AM TRYING TO SCAN TO THE COMPUTER BUT I CAN'T THIS IS MY FIRST TIME THAT I USE THE SCANNER AND I DON'T HAVE THE MANUAL, COULD YOU PLEASE HELP ME


You need to have "Scan" on your printer.
Insert what you want scanned where you would photo-copy and push "scan". Follow your prompts on screen.

Jan 03, 2009 | HP Officejet 5780 Printer

1 Answer

Scanning a document


Hi,

The full version All-in-one software need to be installed to scan.

However, you haven't informed anything about the version of operating system that is installed in your computer. However, please follow the below given instructions to scan.

For XP:
=====

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

Follow the below steps to Scan using WIA

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

For Windows 2000/Me/98
====================

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click Programs then Click Accessories then Click Imaging.

3.From the Imaging application, click File, and then click Select Device.

4.Select the HP all-in-one device from the TWAIN source list.

5.Click File, and then Acquire Image.

For Vista:
=======

Place a document on the scanner glass and check if the USB cable is connected to the computer correctly.

Scanning with Paint:
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

You can use all the above given instructions to scan.

If the full version All-in-one software is installed, please follow the instructions from the below article to get the issue resolved.

Here is the web document:

================

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpu04515

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Hope the above information will be helpfull.

Wish you good luck!

Regards,
Lawrence

Mar 08, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How does the scanner work?


First Locate Manual,

Find section on Scanning,

Read section on scanning.

 

here is a copy of the manual.

 

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002084/BH7_UsaEngSoft_A.pdf

Oct 13, 2007 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

Help w/ scanner


You should have the manual for the scanner and the CD.Study the manual with care. Make sure the software is loaded into the computer. You can scan from this or another program such as a photo editor. Be aware that any scan into the computer will be an image file[ JPEG/BMP] and only only be seen as a photographic image in an editor Word processor will not reveal it unless you deploy an character recognition programs - but that's another story

Apr 11, 2007 | Canon Pixma MP500 All-In-One InkJet...

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