Question about Rio Forge Sport Digital Media Player

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Player says "restarting" but never restarts

When I turn my Rio Forge on it immediately goes into "Upgrader" mode. I am able to reinstall the firmware, but when it's finished installing, the message "restarting" appears on the screen. Problem is, it never restarts -- it just stays in that mode until I turn it off. When I turn it back on it's in the "upgrader" mode again. I would be most appreciative of some help!

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Re: player says "restarting" but never restarts

Yes, let it fall on the floor once, it will start again hopefully, but be careful not to break it.

Posted on Aug 27, 2007

Re: player says "restarting" but never restarts

Mine does the same thing. Smash it on the dashboard three times then try to turn it on. After about thirty smashes(or ten trys) it will turn on. this is tough to do while smoking and drinking coffee so be careful. Try it sober first.

Posted on Jul 03, 2007

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Re: player says "restarting" but never restarts

I've had problems resetting my Rio Forge and found on their website this method which has recovered my Rio many times. Pull the battery out and leave it out for several hours, if it still doesn't work, leave the battery out longer. This discharges all internal voltages (BTW, if you are careful, and somewhat "tech-y", you can speed this up if after pulling the battery out, you carefully put an alligator clip across where the battery was). But don't damage the Rio's battery clips!! Rio Forge Support website:

Posted on May 31, 2007

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Re: player says "restarting" but never restarts

Look for a small pinhole to reset the bad RIO did not provide a way to "go back" in case of failed firmware

Posted on May 28, 2007

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1 Answer

My rio forge player is showing "upgrader"

When mine did this it meant the firmware inside had gotten corrupted. It started working again when I reinstalled the firmware. The official firmware is available at the official website, and wikipedia promotes an unofficial firmware that provides more features.

For either of them, plug the unit into the USB port of your computer, then run the utility to upgrade the your Forge.

(Eventually, my Forge's internal memory storage died - it still play music from card memory, but every time I turn it on I have tell it my language is english etc.)

I hope that helps.

Oct 27, 2009 | Rio Forge Sport Digital Media Player

1 Answer

My rio carbon is stuck in upgrader mode and i cant get it off its been like this for three weeks

Go here and download the firmware.

First Reset your player, Do not turn back on. Plug it into your usb cable. Download your updates then run them.

Do not touch your player till your done.

It worked for me. Right now it started to charge. I

I went here for a solution. Then ended up providing one. He he he. Good Luck.

Jun 06, 2009 | Rio Forge Sport Digital Media Player

1 Answer

Rio Carbon Stuck in Upgrader Mode

Hi Allyson,
This is a problem which I have encountered alot with my Rio Carbon.
A solution which always works for me is to hold the player face down in my left hand and then slap the back of it with my right palm a little harder than I would if I was winding a baby.
Best wishes, I hope this works for you as it does for me.

Feb 17, 2008 | Rio Carbon MP3 Player

1 Answer

Rio forge 512mb problem.
Download firmware update ( same for ALL Forge players)
Install upgrade (run program from your desktop)

Feb 16, 2008 | Rio Forge Sport Digital Media Player

1 Answer

Rio forge 512mb problem.

When this happens to me (it does every few months), I re-flash the software following the instructions that come with it. Then the annoying "upgrader" message goes away for another few month. I use version 1.33 in my 512 forge.

Oct 31, 2007 | Rio Forge Sport Digital Media Player

1 Answer

Error Message

Had this trouble 2 times.. remove battery and let it sit for about 30 min...

Then install battery if no better than reinstall firmware.. V 1.33

Oct 28, 2007 | Rio Forge Sport Digital Media Player

5 Answers

My Rio says upgrader when I turn it on

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA

Feb 14, 2007 | Rio Forge Sport Digital Media Player

1 Answer

Upgrader message

I've had the same thing happening and have been scanning the net for help. I finally got the player up and running, although I've lost aaaaaaaaaall my music....but at least I can stop shopping for a new player (for now). It was suggested on another site I plug it into the wall and keeep hitting reset and power in any random order. I would get strange things happening but it finally went back to normal and is now working again. There was no formula, just keep playing with the power and reset while it's plugged into the wall. I hope this helps.

Dec 13, 2006 | Rio Carbon MP3 Player

1 Answer

Rio forge problem

go to: download the latest firmware. Follow the instructions. **NOTE** Make sure you have a new battery in your RIO as well. I've seen a low battery being a problem.

Aug 28, 2006 | Rio Forge Sport Digital Media Player

1 Answer

Rio forge

Sorry for reverting to the basics, but have you tried taking the batteries out of it? That should revert it to its basic configuration.

Aug 12, 2006 | Rio Forge Sprot MP3 Player

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