Question about Panasonic KX-T7630 Corded Phone

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My Phones only ring twice before it goes to VoiceMail

Whenever we get an incoming call, our phones only rings twice (well more like 1.5 times). But it doesn't leave us much time to answer the phone before it jumps to voice mail. Any help would be great!

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  • troyc781 Jan 07, 2009

    Yes the voice mail is built into the system. I was thinking it has to do with it being on 'Day Mode' but when I try to follow the instructions in the book to change it, the instructions do not match what the voice mail says.

  • troyc781 Jan 07, 2009

    I have been talking to the company that provided the phone and they are telling me I need one of their technicians to come out and fix it with their laptop. That can't be right?? 80 bucks an hour to get my phone to ring more than twice!!?!?!?!

  • troyc781 Jan 07, 2009

    I have the KX-T7630 phone, and the KX-TVM50 & KX-TVM200 voice processing system in the back.

    But according to 'Telemaxx Ltd' (the company that supplied and installed our system) the problem can only be fixed by a technician. So I have caved and one is coming out Friday.

    Thanks for all your help Tallbourbon, but I assume he will fix it when he comes, or atleast he better for 80 bucks!


  • John Baker
    John Baker May 11, 2010

    Yep, that s about the going rate, great business to be in! I am not exactly sure of the model if system you have. Older norstars you can program via a 7310 model set. do you know what type of system you have?

  • John Baker
    John Baker May 11, 2010

    I assume the voice mail is built in to the phone? or do you get it fromyoyr carrier ( verizon etc )

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What you can do is go into the management console for your system and find the forwarding this is under extentions option 2 fwd/dnd select your extention number and on the bottom option FWD No Answer Time (s) set it to 10 or more and this will change the number of rings.

I use a KX - TDA600 PABX so I hope this helps

Posted on Jan 16, 2009

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