Question about HP Printers & Copiers

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I am using a hp officejet 5500 series all-in-one . I made some copies and then suddenly after I was successful with one of the copies. Next a wanted to make another copy and suddenly all the lights started blinking and in the message window it said that the wrong black cartridge was installed . I removed the cartridge and reinserted it and again the message window said that the wrong black cartridge had been installed . I could not find any information in the guide book . I just can't understand how I could have written so many Christmas letters with the cartridge and suddenly it said that the wrong one had been installed . Thank you so much for your help . R Marc Schwarz , M.D.

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  • drmarc Jan 06, 2009

    very helpful . Will use it again when needed .

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3 Answers

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  • Master
  • 5,158 Answers

If that is a brand new cartridge provided with the printer when you bought it be aware that it's a "starter" cartridge and could very well be empty. they don't provide a full cartridge the first time

Robert

Posted on Jan 06, 2009

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  • HP Master
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You may have a problem in the printer head / carriage thats controlling the print head.

Try this

unplug the hp...hold down 2 and 3 keys together...plug machine back in and keep keys held down until you see it say "reformatting" then let go..


if that doesn't work

try a semi full reset

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord. Continue holding until it displays Semi Full Reset message in the front panel of the All in one

See if the issue is resolved.

Posted on Jan 06, 2009

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  • Master
  • 716 Answers

Reset Press And Hold Off/On Button 30 Seconds Then Try To Print Again.

Posted on Jan 06, 2009

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How to up date hp Officejet 6700 Primium all-in-one code auf8437ojde38


  1. Switch on the HP Officejet 6700 series printer and wait until the printer is READY. [The Power light should be on]
  2. Double click on OJ6700_R1435A.exe to launch the HP Printer Update utility. A list of OfficeJet 6700 Premium series printers detected will be displayed on the screen.

    Note: If the Wired network printer you wish to upgrade is not displayed in the detected printer list, click on the Refresh button to scan for printers connected via the wired network.
  3. Click on the checkboxes on the left to select single or multiple OfficeJet 6700 series printers you wish to upgrade.
  4. Click on the Update button to start the firmware flashing process.
  5. Message showing "The selected printer has been updated successfully" will be displayed. Firmware flashing will begin.

    CAUTION! Do not interrupt the printer during the upgrade process. Printer may be damaged if power is interrupted during the firmware upgrade process.
  6. When the printer has successfully completed the flashing process, it will automatically print out a Self Test Diagnostic Page, that will show the new firmware version.
  7. Click on the Done button to close the HP Printer Update utility.
HP Officejet 6700 Premium All in One Firmware

Nov 14, 2014 | HP OfficeJet 6700 Premium All-in-One...

2 Answers

Hp officejet 5500 series - clear cartridge jam


Hi You can Try
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Feb 05, 2010 | Printers & Copiers

1 Answer

Need a new power cord, how much ?


Here you go:

Compatible Part No:
  • HP 0957-2094
  • HP 0950-4466
Compatible Printers:
  • HP OfficeJet PSC 1350
  • HP OfficeJet PSC 1355
  • HP OfficeJet PSC 2410
  • HP OfficeJet PSC 2410xi
  • HP OfficeJet PSC 2450
  • HP OfficeJet PSC 2510
  • HP OfficeJet PSC 2600
  • HP OfficeJet PSC 2610
  • HP OfficeJet PSC 5510
  • HP OfficeJet PSC 5510 all in one
  • HP OfficeJet PSC 5850
  • HP PhotoSmart 1315 all in one
  • HP PhotoSmart 2510
  • HP PhotoSmart 7960
  • HP PhotoSmart 7960w
  • HP PhotoSmart 7969
  • HP PhotoSmart PSC 2510
  • HP model numbers Q3435AR, Q3435A, Q3501A, Q3087A, Q3090A, Q3094A, Q3020AR, Q3020A, Q3023A, Q3024A, Q3021A, Q3022A
  • HP Bundle PSC1315+M307 Q5776A
  • HP OfficeJet 5500 Series All-in-One Q3434A, Q3435AR, Q3435A, Q3435P, Q3436A, Q3437A, Q3438A, Q3440A
  • HPPSC 1300 Series All-in-One Q3492A, Q3493A, Q3495A, Q3500A, Q3501AR,Q3501A, Q3502A, Q3503A, Q5532A, Q5534A, Q5763A, Q5765A, Q5766A, Q5767A,Q5768A, Q5769A, Q5770A, Q5771A, Q5772A
  • HP PSC 2410 PhotoSmart All-in-One Q3087A, Q3088A, Q3089A
  • HP PSC 2500 Series PhotoSmart All-in-One Q3094AR, Q3094A, Q3095A
  • HP PhotoSmart 7900 Series Printer Q3020AR, Q3020A, Q3021A, Q3022A, Q3023A, Q3024A Q3090A
For HP 0957-2094 PhotoSmart 2410, 2510, 5510 Printers and much more.Come with power cord. Power Rating: 32V 940mA and 16V 625mA
Note: Amps and Watts are maximum load tolerance. Devices only draw as many Amperes or Watts as they needed

For purchasing you might also contact this link below:
http://cgi.ebay.com/Adapter-For-HP-0957-2094-0950-4466-32V-940mA-16V-625mA_W0QQitemZ250414311173QQcmdZViewItemQQimsxZ20090427?IMSfp=TL090427149005r21586


Hope you like my info

May 25, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

HP6110 All in one


When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

My Hp Officejet 6300 All-In-One printer will not copy


printer is offline yet cables are connected and printer was working a day or so ago!

Jan 19, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP 5510 Scanner/Copier/Fax Stuck


I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

Jan 08, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

I am trying to install my printer hp psc 1200 hp officejet 4100 series all in on to my new compt. Vista. It won't work


Hi.
for Installation u need Printer drivers for win vista
please use below link if u want Drivers For vista OS

Hp psc1200 series


Hp Officejet 4100 series

in officejet series please select proper model witch u have


if this information is useful for u please Rate me.........



Jul 11, 2008 | HP Printers & Copiers

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

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