Question about Arris DCT6200 DTV Receiver

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Motorola dct6416 III - recorded programs appear blank

When I go to my recordings, I can see the programs in my queue but when I try to watch one, the screen is blank. Even when I try to watch programs I've watched before I get a blank screen.

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I ended up calling Motorola who suggested I unplug the power cord from the machine for 10-30 minutes. When I powered back up, I had to give the machine time to reboot but after about 10 minutes with power on I was able to access my recorded shows.

Posted on Jan 07, 2009

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