Question about HP Photosmart 3310 Printer

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Cleaning scanner glass

I have a HP 3310 all-in-one printer scanner. The glass is very dusty underneath and I would like to clean it to improve the quality of photos I am scanning. There isn't any information via HP on how to clean the underside of the glass. I have removed two screws from the front left and front right of the scanner but there is something holding the 'frame' in place at the back. Some online help sites say to press clips (on other scannners) but I don't see anything obvious here. Has anyone managed to accomplish this?

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Re: cleaning scanner glass

This solution is for the HP 3310 all-in-one.
How to clean under the glass.
1. Find the small wire that runs from the lid to a jack on the back and disconnect it, un-clip the wire from the holders and let it hang free.
2. Lift the lid and pull it straight up about 3/4 of an inch, you will see two indents in the hinge, push these one at a time to release the lid. Remove it completely.
3. 3 screws are located under the hinge, remove them as well as the two in the front.
4. In the back, gently pull on the silver end pieces to release the top from the unit.
5. You can now turn it over to clean the glass.
6. to reinstall reverse the steps and remember to plug the jack back in.
That's it, easy when you know how. Pay HP service nothing!

Posted on Jan 01, 2009

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Re: cleaning scanner glass

1Step One Gather your cleaning materials. You'll need a soft, lint-free cloth (anti-static rags are particularly good for this purpose); and Endust for Electronics, an eyeglass cleaner, or a mild, non-streak glass cleaner. 2Step Two Check your owner's manual. If the manufacturer has provided specific instructions, follow them. 3Step Three Unplug the scanner. 4Step Four Spray glass cleaner on your cloth. 5Step Five Raise or remove the scanner lid. 6Step Six Wipe glass until visible dust specks and grease have been removed. 7Step Seven Immediately wipe the screen dry with a dry portion of the rag or a second rag. 8Step Eight If you are not satisfied with the results, repeat the process. 9Step Nine Clean the chassis with the same fluid or with any other product suitable for cleaning plastic. (Some manufacturers recommend mild detergent dissolved in water.) 10Step Ten Clean under the glass (the underside of the glass and inside of the chassis) only if recommended by the manufacturer. Some manufacturers recommend carefully cleaning the mirror with a camel-hair brush or compressed air; most manufacturers recommend professional service for interior cleaning. Tips & Warnings good luck

Posted on Aug 04, 2007

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