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Gateway USB ports stopped working

I have a gateway notenook MT6452 and the USB ports stopped working one at a time. In the device manager it shows to be working properly. When I install a USB device it shows the device driver is not recognized. I have 2 1.1 ports and 2 2.0 ports, right now only 1 1.1 port works. Any ideas. I have already uninstalled and then restored my notebook with backup.

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So maybe you need to install the drivers for the USB device you are trying to connect. Also, with the computer off, try cleaning all USB ports and plugs. You can buy electrical cleaner in a spray can at Radio Shack. Let it dry thoroughly before powering up. But to me it sounds like a driver problem. Unless maybe your USB BUS is going bad.

Posted on Jan 07, 2009

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I have a Gateway DX-4200-09 64 bit with a Gateway keyboard model no KB-0817. For the last 6 months every time I reboot I get this error message "multimedia keyboard driver has stopped working". ...


The factory installed drivers and applications can be re-installed by using Gateway eRecovery

Click Start, and then All Programs
Click Gateway, and then Gateway eRecovery Management
You may be prompted to enter or create a password. This password will be required to use eRecovery in the future.
In the next window on the left toolbar, select Restore.
Choose Reinstall Drivers or Applications
Choose Contents
Choose the driver or application you wish to install
On the right, click the Install link and follow the prompts.
The computer should restart when installation is completed. If it doesn't restart, manually shutdown and restart the computer by pressing and holding the power button until it powers off. And then start it as you normally do.

Don't forget to rate this if it helped fix your problem.

Jan 14, 2011 | Gateway DX4200-UB001A Desktop Computer

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Ok I think the best method to "Fix" this would be to get your self a 4 - 5 port USB card, they are, real cheap, insert it into a spare slot, inside your PC, and install the drivers, if any, and use that one. And simply ignore the other one all together.

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Check your windows firewall program. Make sure your firewall is not blocking the cash draw. Your cash draw program is like a internet connection and the firewall program would be blocking it.

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Be sure that you installed the correct driver for the device.but i knew that it is already supported by windows xp or vista even 2000.be sure to connect it to the correct usb port 2.0

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1 Answer

Gateway gt4010 usb ports are all failing.


It's your hard drive going bad! I had the same problem in my company. Could not figure it out but when i flopped the hard drives they started working agian.

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1 Answer

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Truthfully, I've found this to be true about most USB ports -- when more than two devices are installed. I'm not sure there is a real fix for the issue. It's kinda like wifi. It works and it works good, BUT it's not 100% (all the time). It's just the nature of the technology.

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sounds like it's gone home early. replacement will do the trick..

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eistot. Let me guess. You operating system is Vista. This is a common problem for Vista users. Open control panel, open system, click the hardware tab, click the device manager button.
Scroll down to your devices that have a yellow ! point. Right click once on a device & left click update. Windows hardware update wizard will open, click not at this time & click next. Click install from a list or specific loacation. Click the brows button & than next. Point windows to C:\windows\system32 & choose to look in sub folders too. Windows should find your USB devices again.
If windows fails this endeavor please just post back here with your results so I can suggest another rout.

Good Luck & kind Regards eistot

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1 Answer

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one way would be to download and install latest device drivers from the net. it should help.. if you are using win XP, there is likely a BIOS or Windows configuration problem. On some computers there is a configuration option in the BIOS that asks whether an IRQ should be assigned to USB. Although the option's actual wording varies among BIOS manufacturers, you must enable this option by setting it to either On or Yes (depending on your BIOS manufacturer and BIOS version). Otherwise no USB devices will work on XP. A problem with Windows XP’s USB Controller configuration can also prevent any USB devices from working. To determine whether the USB controllers are working properly, open Device Manager and expand the Universal Serial Bus Controllers node. Beneath this node, you should see a USB Universal Host Controller and a USB Root Hub. Depending on your PC, there will either be a USB Universal Host Controller and a USB Root Hub listed for each of your computer’s USB ports or a USB Universal Host Controller and USB Root Hub for multiple ports

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