Question about Digisette DUO-DX (96 MB) MP3 Player

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We have had our DUO-DX AR-496 Duo-digisette and it has worked great until we got our new computer. Now, when we plug it into our computer (USB port), the computer will not recognize and the error message is "cannot find drivers". I have installed the cd program that came with the MP3 (DUO Manager) and have tried re-booting with and without the player plugged in. HELP! I just want to be able to continue using this device. THANKS.

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Hi,
The drivers do not display the device on Windows, only through the DUO manager program, or if you install Windows Media Player plugin for it, or through Audible's device manager. I have the install files which I used to get the right driver downloaded from Driversguide.com, and I can email them to you. (Going through Driversguide is a real pain...)
I also NEED the manual, which I beleive is a PDF on the CD. Can you send that to me?
Mike Petteys

Posted on May 08, 2009

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Posted on Jan 02, 2017

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