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Re: says that there is a paper jam but no paper is in...
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs. Hope this helps.Bud
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There could be something blocking the paper path. Try to shake the printer upside down. You'll be amazed of the things that falls off inside the printer. Also, make sure that there's no paper left inside the printer. Tiny pieces of paper will still lead to paper jams.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
Just for sharing,
Yesterday i got same phenomenom. After i check , i found the root couse came from, printer head (PG-40) is hit foreign part in the left side when printer is initialize. So the home posistion of head become shift to right. So when the head move to right in parking area, become hit stopper of waste ink platen, that impact to mechanism of paper feeder.
After the foreign part is removed, my printer can work normally.