Question about SanDisk Sansa Clip MP3 Player

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Sansa clip jammed

My clip is stuck on the refresh database screen, and will not make any progress on the bar past what it's already made.

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  • lsprice1024 Jan 09, 2009

    I have the same problem and even tried the soft reboot but still nothing.

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Rebooting the device usually helps with this.
Any time it's 'stuck', you can do a soft reset (reboot) by holding the power/hold button up in the 'on' position while pressing the center-round button for a few seconds.
If it defaults to off, it should restart normally by using the power-on switch.

Posted on Jan 07, 2009

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Thanks Jake! Holding the power button up and holding the center button turned it off and I was able to turn it on normally again. Mine was stuck on "Connected" after unplugging it from the computer while charging.

Posted on Jul 02, 2012

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1 Answer

I just got a SDmicro 2G to 'add on' to my MP3 player Sansa e200. I have inserted the card and got the reading: "Refresh Database". I do not have the owners manual anymore so I am not sure how to do...


You don't have to do anything. Just wait and let the Sansa refresh its database. It shows a progress bar to indicate progress.

You can download the manual from
http://www.sandisk.com/sandisk-support/warranty-and-user-guides

Aug 16, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

Stuck on fresh database


Some songs or files with extension device can't read, so it takes so long/infinity to refresh. Plug the device to pc, format it.
Good luck

Feb 18, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

SanDisk Sansa Clip 2GB stuck on refresh after charging


download the firmware update!

I had same prob- gone after update

here is link to update:
http://www.sansa.com/support/sansa_clip/faqs

good luck

Joe

Jan 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa 1 gb clip is stuck on the refresh database screen, and the bar is stuck on a small amount of progress.


Rebooting the device usually helps with this.
Any time it's 'stuck', you can do a soft reset (reboot) by holding the power/hold button up in the 'on' position while pressing the center-round button for a few seconds.
If it defaults to off, it should restart normally by using the power-on switch.

Jan 06, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa E200R gets stuck in refresh when I turn it on


http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip is stuck on Refresh Database Screen.


1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
MANY problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Jan 02, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Refresh database


it's supposed to refresh database anytime you make changes to your clip. also, check in the settings what usb mode you're in as well as "my computer" to see if the device shows up when it's plugged in. as for transfering media, if you want to use a program to do it for you, use mtp (under settings on your clip). if you want to manually drag and drop, put it in msc (also in settings). also in msc, it doesn't really matter where you decide to drop the files onto the player, although there should already be a music folder to help keep things organized.

Jul 10, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Screen remains on Refresh Database everytime I turn it on.


I've run into this also. a few options.. 1) Use the Sansa Updater software to upgrade firmware. (available on Sandisk website) 2) Sometimes adding a couple new songs back wakes it up.

Jul 28, 2007 | SanDisk Sansa e250 MP3 Player

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