Question about HP Officejet J5780 All-In-One InkJet Printer

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I am having problems when printing out a copy from my computer.

The print on the copy is not clear. It is smeared and shadowed. What is wrong and what should I do?

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If run your figure across the print, does the print smear?
if os, yu need a new heater element, if no check the roller for dirt and print smear.

Posted on Jan 06, 2009

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Top of the page prints fine. From the middle down it prints but also has a shadow or smear of what was printed higher up on the document.


there is a problem in fuser assembly where your prints actually fuses it needs to be cleaned or may need some parts to change

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Problems printing. My print copies have cyan tone printed down the right side of each sheet. It look like the toner was actually smeared on the page and then baked on.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
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1 Answer

Copy is not clear


Hi
The first thing you must check is the small scanner glass,this is the narrow glass that the machine is using when you use the dockfeeder,clean that glass and make sure there is no back dots on the glass.Even a small dot can cause lines on your page.But this lines will only be sen if you using the docfeeder.
The second probem can be the drum cartridge that is faulty.With this problem all your copies and printed pages will have lines.
If your drum is ok,the next thing that goes wrong is the fixing assy.

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Looks like a problem with the laser unit or the drum unit or both, which may have to be replace. The website is correct. Best call for service.

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Print problems with brother MFC-8860DN


Replace the drum. The drum is failing.
When you replace the drum open the front door of the machine where thr drum and toner is.
Hit the clear/back button. Press 1
That resets the drum count after you replaced the unit.

Good luck!

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SMEARED PRINTING ON RIGHT-SIDE MARGIN


Ist I take it you have replace the toner/drum. If not do so. If you have then check the paper path to make sure there is nothing in the way, like a torn piece of paper or a label stuck in there? If you are 100% positive the paper path is clear there maybe something stuck in the fusing unit.

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Sounds as though one of the drum cleaning blades is failing.

When you see the double image shadow, is it any particular color? If so, that's the drum unit that is failing.

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SHADOWING


On a Dell3100cn changing the paper setting to covers2 helps.

Here is how I understand the problem:

The heating element does not always get hot enough and the toner gets smeared before is is fixed (in the photographic sense). Changing the paper type to covers2 increase the temp of the heating element eliminating the smearing.

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My canon F80 copies smear. How do I fix that?

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