Question about Brother IntelliFAX 2800 Laser Fax

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Our brother intellifax 2800 does not have a dial tone and says "sleep" in the display

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It is in the "energy star" compliant mode. This setting can be changed to a number of minutes you select in the settings menu. This info should be in the owners/operators manual, or on the CD that usually comes with the machine.

Posted on Jan 06, 2009

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I have a brother intellifax 770 that has no dial tone.


hello you neede to clarify the problem so i may help good luck brothetr tech

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Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
enough to insure that you will not always have to wait for the Brother machine to warm up.

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Plug a regular phone into the wall jack to verify that you have a dial tone.

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1 Answer

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If you have a hand set try to use it as a phone. If no dialing tones are present check the phone line connection. If the fax is well connected there is a good chance that you need a part for the machine.

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1st check to see if there is a "dial tone"by picking up the handset. Then try to send a fax by using the handset.

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