Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

The plastic inside of the door has worn and leaks

We have had this replaced twice; the rubber around the basket wears out the plastic "inside" door due to vibration. I would like to fix it foe good. Otherwise I like the product.

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  • ewynn Jan 07, 2009

    Isn't the "boot" the rubber ring around the inside of the washer wall that the door closes against? On my washer this part srill ooks new. It's the plastic inside of the door that wears out on the bottom and then water leaks through the wear. I would think if a plastic that was designed to handle some wear was used, this would solve the problem.

  • ewynn Jan 12, 2009

    The help is appreciated! I will let you know about the response from Maytag

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  • 262 Answers

THERE IS NO REAL SOLUTION FOR THIS PROBLEM BUT TO KEEP REPLACING THE DOOR BOOT THE DESIGN FOR THE BOOT IS A FLAW IN MY BOOK AND AS FAR AS I KNOW REPLACING THE BOOT WHEN IT GOES BAD IS ALL YOU CAN DO.JUST MAKE SURE YOU KEEP THE BOOT CLEAN BY WIPING IT OUT AND LEAVING THE DOOR OPEN TO LET IT DRY

Posted on Jan 07, 2009

  • Bill Dozier Jan 08, 2009

    OK thats different same deal you need to call maytag at 1-800-688-9900 this may be tech line if it is call Whirlpool C/S who owns Maytag and they can tell you where to go.just tell them your problem and what is going on and they may be able to extend your coverage I have seen this in the past.If you dont get any where with them tell them you are going to buy a g/e and they will freak.Whirlpools number is 1-800-253-1301.
    good luck and let me know what hapens
    bill


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Whirlpool duet ghw9003pwo. drum still rotates but seems to have come loose on inside of plastic durm. Is this worth fixing or should I replace unit. It shakes badly and only works on slow speed or...


Rear Tub Bearing Replacement



This advice is for replacing the rear wash tub shell of most FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud "rumbling" type noise during the spin cycle, excessively vibrates, or won't spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.






DISASSEMBLY:

1. Unplug washer and turn off water supply.
2. Disconnect washer inlet supply lines and remove drain hose from standpipe.
3. Using a shop vac, pull a vacuum on the drain hose to remove all residual water from the drain lines, tub and drain pump. If you do not own a shop vac, remove the lower panel under the door and locate the drain pump. If the drain pump has a clean out trap, lay out some old towels, and open the trap to allow water to drain. If the pump does not have a drain trap, disconnect one of the drain pump hoses.
4. Remove the lower panel under the door (if you haven't done so in the previous step) and remove the washer top and back panels.
5. Disconnect the dispenser hose from the top of the wash tub and disconnect the hose on the side of the tub going to the pressure switch.
6. Remove the hose that leads from the bottom of the wash tub to the drain pump and remove the drain hose that leads to the standpipe.
7. Remove the door bellow (rubber door boot) from the door frame ONLY and push inside the tub. Leave the other end of the door boot attached to the tub shell. If this is a small front loader, the bellow is cemented to the washer door frame. Use a putty knife to slowly peel the rubber from the door facing. If this is a large HE or Duet model, the bellow is held in place by a small hoop spring. It is located in the seam of the bellow along the door frame at the six o'clock position. Pull the spring out and carefully stretch it apart to remove the hoop from the seam. With the hoop removed, the bellow can be pushed inside the wash tub. Remember to remove the bellow from the water inlet tube that leads from the dispenser.
8. Remove the washer support shocks from the wash tub. The large HE model and Duet models are removed by grasping the upper portion of the shock and turning counter-clockwise. The shock will snap loose and can be pushed aside. Leave the lower portion installed in the bottom of the washer. If this is a small front loader, the shocks are held in place by plastic pins. The pins have a locking tab that needs to be compressed while pushing the pin out of the hole. This is NOT any easy task and it will take some effort. HINT: If you use a long socket that fits snugly over the pointed end of the plastic pins, it will compress the locking tab and enable you to use a hammer to carefully tap them free. NOTE: Large HE models and Duets have 4 shocks, while the smaller models may only have 2.
9. Remove the Drive Motor belt by grasping it near the top and pulling towards you while rotating the large pulley. The belt should slip off.
10. Remove the Drive Motor and Motor Control Board. Carefully label all connections, so you know here the go when have to re-install them.
11. Remove the back casing brackets so the entire back of the washer is open.
12. Remove the rear counter weight from the wash tub to minimize some of the weight.
13. This next step may require two persons: With the tub still suspended by the upper support springs, slowly lay the washer all the way on its back while supporting the wash tub. NOTE: Place something under the washer to support the tub shaft as you lay the washer back (i.e., old blankets, cardboard boxes, etc.) Once the washer is lying down, remove the upper support springs and set the cabinet upright. The wash tub should be now free from the washer cabinet.
14. Set the wash tub assembly upright and remove all the screws around the perimeter of the tub shell halves. NOTE: An electric screw driver with socket attachment works wonders and will speed up this process. If the tub is held together with clips, use a screwdriver along the tub edge under each clip and pry up to remove.
15. NOTE: If you plan on reusing the door bellow, use care not to damage any of the rubber. Place some old towels down and lay the wash tub assembly with the front opening face down. Lift the rear shell off the inner wash basket shaft. You can now inspect the spider arm supports of the spin basket. If the supports are cracked or broken, or if the shaft is worn, you will need to replace the spinner basket.
16. Remove the spinner basket assembly and inspect the front tub shell. In most cases the front shell can be reused and will not require replacement. If the inside of the front shell is damaged, however, it will require replacement.




REASSEMBLY:


1. Reassembling the tub shell parts and inner spin basket is self-explanatory. Just make sure you tighten all screws evenly in a crossing pattern as you tighten the tub shells. If the tub is held together with clips, they can be tapped back into place with a hammer. Use the same crossing pattern to ensure the shells are tightened evenly.
2. Lay the assembled tub shell with the opening face up. Make sure you support the spin basket shaft.
3. Lay the washer casing down over top the washer tub shell.
4. Insert the upper shell support springs into the wash tub and support spring brackets.
5. Raise the washer casing to the upright position, making sure the tub does not swing forward into the washer front. Re-install the rear counter-weight and washer back brackets.
6. Re-install the washer support shocks.
7. Re-install the drain line hose.
8. Re-install the Motor Control Unit and Drive Motor.
9. Re-install the Drive Belt pulley and belt. The belt is installed by placing it into the Drive Motor shaft, first. Make sure there is a one-groove gap between the belt and the end of the drive shaft. With your left hand hold the belt on the drive pulley and guide it around as you turn the pulley with your right hand in a clockwise direction. This can take some effort.
10. Re-install the hoses that lead from the bottom of the wash tub to the drain pump, and pressure switch.
11. Re-insert the water inlet tube into the rubber door bellow, ensuring the rubber is seated past the flange on the tube.
12. Pull the door bellow through the door frame opening and reseat it. If this is a small model front loader the door bellow will have to be cemented back in place with appliance door gasket adhesive. If this is a larger model front loader that has a hoop spring to hold the bellow in place, insert as follows:


- Place the hoop into the groove of the door bellow along the facing of the door frame with the spring in the 6 o'clock position.
- With both hands gradually work your way around to the 4 and 8 o'clock positions and stretch the spring apart.
- Push the spring and hoop into the groove.

NOTE: It may require a second person to get the door bellow back in place.

1. Re-install the rubber dispenser hose to the top of the wash tub.
2. Re-install back panel and top panel and hook washer back up to water source. Make sure the drain hose is placed back in the standpipe.
3. Leave the bottom washer panel off and plug unit back in. Test operate and check for leaks. If no leaks are present, re-install bottom panel.


Some other parts that may have to be considered when performing a rear tub shell replacement:
- Rubber Door Bellow
- Spinner Basket (if arm supports are damaged)
- Front Tub Shell (if signs of internal damage)
- Drive Pulley (can sometimes become damaged trying to remove old one)
- Drive Belt (check belt during parts removal for wear)
- Wash Tub Support Shocks (The shocks can sometimes break when trying to remove)

NOTE: 1. If you replace the front tub shell you will need to remove the door bellow and front counter-weights and install them on the new shell. 2. If you replace the spinner basket, some do not come with the wash tub fins. Make sure you remove and re-install the old ones in the new tub if required.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 27, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

The Plastic spinners inside the drum in my Kenmore Elite 3 one of them is loose and the other came out from one end how can i take it out of the drum so i can replace them with new one's.


Rear Tub Bearing Replacement



This advice is for replacing the rear wash tub shell of most FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud "rumbling" type noise during the spin cycle, excessively vibrates, or won't spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.






DISASSEMBLY:

1. Unplug washer and turn off water supply.
2. Disconnect washer inlet supply lines and remove drain hose from standpipe.
3. Using a shop vac, pull a vacuum on the drain hose to remove all residual water from the drain lines, tub and drain pump. If you do not own a shop vac, remove the lower panel under the door and locate the drain pump. If the drain pump has a clean out trap, lay out some old towels, and open the trap to allow water to drain. If the pump does not have a drain trap, disconnect one of the drain pump hoses.
4. Remove the lower panel under the door (if you haven't done so in the previous step) and remove the washer top and back panels.
5. Disconnect the dispenser hose from the top of the wash tub and disconnect the hose on the side of the tub going to the pressure switch.
6. Remove the hose that leads from the bottom of the wash tub to the drain pump and remove the drain hose that leads to the standpipe.
7. Remove the door bellow (rubber door boot) from the door frame ONLY and push inside the tub. Leave the other end of the door boot attached to the tub shell. If this is a small front loader, the bellow is cemented to the washer door frame. Use a putty knife to slowly peel the rubber from the door facing. If this is a large HE or Duet model, the bellow is held in place by a small hoop spring. It is located in the seam of the bellow along the door frame at the six o'clock position. Pull the spring out and carefully stretch it apart to remove the hoop from the seam. With the hoop removed, the bellow can be pushed inside the wash tub. Remember to remove the bellow from the water inlet tube that leads from the dispenser.
8. Remove the washer support shocks from the wash tub. The large HE model and Duet models are removed by grasping the upper portion of the shock and turning counter-clockwise. The shock will snap loose and can be pushed aside. Leave the lower portion installed in the bottom of the washer. If this is a small front loader, the shocks are held in place by plastic pins. The pins have a locking tab that needs to be compressed while pushing the pin out of the hole. This is NOT any easy task and it will take some effort. HINT: If you use a long socket that fits snugly over the pointed end of the plastic pins, it will compress the locking tab and enable you to use a hammer to carefully tap them free. NOTE: Large HE models and Duets have 4 shocks, while the smaller models may only have 2.
9. Remove the Drive Motor belt by grasping it near the top and pulling towards you while rotating the large pulley. The belt should slip off.
10. Remove the Drive Motor and Motor Control Board. Carefully label all connections, so you know here the go when have to re-install them.
11. Remove the back casing brackets so the entire back of the washer is open.
12. Remove the rear counter weight from the wash tub to minimize some of the weight.
13. This next step may require two persons: With the tub still suspended by the upper support springs, slowly lay the washer all the way on its back while supporting the wash tub. NOTE: Place something under the washer to support the tub shaft as you lay the washer back (i.e., old blankets, cardboard boxes, etc.) Once the washer is lying down, remove the upper support springs and set the cabinet upright. The wash tub should be now free from the washer cabinet.
14. Set the wash tub assembly upright and remove all the screws around the perimeter of the tub shell halves. NOTE: An electric screw driver with socket attachment works wonders and will speed up this process. If the tub is held together with clips, use a screwdriver along the tub edge under each clip and pry up to remove.
15. NOTE: If you plan on reusing the door bellow, use care not to damage any of the rubber. Place some old towels down and lay the wash tub assembly with the front opening face down. Lift the rear shell off the inner wash basket shaft. You can now inspect the spider arm supports of the spin basket. If the supports are cracked or broken, or if the shaft is worn, you will need to replace the spinner basket.
16. Remove the spinner basket assembly and inspect the front tub shell. In most cases the front shell can be reused and will not require replacement. If the inside of the front shell is damaged, however, it will require replacement.




REASSEMBLY:


1. Reassembling the tub shell parts and inner spin basket is self-explanatory. Just make sure you tighten all screws evenly in a crossing pattern as you tighten the tub shells. If the tub is held together with clips, they can be tapped back into place with a hammer. Use the same crossing pattern to ensure the shells are tightened evenly.
2. Lay the assembled tub shell with the opening face up. Make sure you support the spin basket shaft.
3. Lay the washer casing down over top the washer tub shell.
4. Insert the upper shell support springs into the wash tub and support spring brackets.
5. Raise the washer casing to the upright position, making sure the tub does not swing forward into the washer front. Re-install the rear counter-weight and washer back brackets.
6. Re-install the washer support shocks.
7. Re-install the drain line hose.
8. Re-install the Motor Control Unit and Drive Motor.
9. Re-install the Drive Belt pulley and belt. The belt is installed by placing it into the Drive Motor shaft, first. Make sure there is a one-groove gap between the belt and the end of the drive shaft. With your left hand hold the belt on the drive pulley and guide it around as you turn the pulley with your right hand in a clockwise direction. This can take some effort.
10. Re-install the hoses that lead from the bottom of the wash tub to the drain pump, and pressure switch.
11. Re-insert the water inlet tube into the rubber door bellow, ensuring the rubber is seated past the flange on the tube.
12. Pull the door bellow through the door frame opening and reseat it. If this is a small model front loader the door bellow will have to be cemented back in place with appliance door gasket adhesive. If this is a larger model front loader that has a hoop spring to hold the bellow in place, insert as follows:


- Place the hoop into the groove of the door bellow along the facing of the door frame with the spring in the 6 o'clock position.
- With both hands gradually work your way around to the 4 and 8 o'clock positions and stretch the spring apart.
- Push the spring and hoop into the groove.

NOTE: It may require a second person to get the door bellow back in place.

1. Re-install the rubber dispenser hose to the top of the wash tub.
2. Re-install back panel and top panel and hook washer back up to water source. Make sure the drain hose is placed back in the standpipe.
3. Leave the bottom washer panel off and plug unit back in. Test operate and check for leaks. If no leaks are present, re-install bottom panel.


Some other parts that may have to be considered when performing a rear tub shell replacement:
- Rubber Door Bellow
- Spinner Basket (if arm supports are damaged)
- Front Tub Shell (if signs of internal damage)
- Drive Pulley (can sometimes become damaged trying to remove old one)
- Drive Belt (check belt during parts removal for wear)
- Wash Tub Support Shocks (The shocks can sometimes break when trying to remove)

NOTE: 1. If you replace the front tub shell you will need to remove the door bellow and front counter-weights and install them on the new shell. 2. If you replace the spinner basket, some do not come with the wash tub fins. Make sure you remove and re-install the old ones in the new tub if required.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 18, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

My washer said "F" with blinking lights. It has trouble spinning and is leaking water


Hi

Thanks for using FixYa. The washer might be showing the error code F with some digits. Please let me know that digits. However, the main cause of washer not spinning is a defective lid switch. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. The motor coupler may be broken. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. A belt may be broken. Many washing machines have one or two belts. The clutch may be worn. As the clutch wears out, it may prevent the unit from spinning well or at all. The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. The transmission may not be shifting properly. If the shifter becomes even partially defective, the unit may drain the water but not spin. The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Please also check the belts. The transmission may have a worn or broken gear, or some other internal problem. Please replace the part (s) whichever has gone bad.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Mar 13, 2010 | Whirlpool Washing Machines

1 Answer

Front loading Whirlpool Duet Washer leaks from bottom of machine


If the washer only leaks during the spin cycle, you may have a worn door bellow (rubber seal). As the washer spins, the centrifugal force of the tub can spin the water into the door area. If the seal is torn, it will leak out of the bottom of the washer. You will need to inspect the perimeter around the door to ensure the seal does not have any rips or tears. To be sure, you need to remove the lower toe panel under the door and inpsect the washer thoroughly. The following link explains how to access the interior of the washer cabinet and how to inspect for leaks:

http://www.fixya.com/support/r3576656-washer_leak__front_loader

The door bellow DOES wear out with age, but if you have a tendancy to overload the washer it can contribute to premature wear. If you determine that the bellow requires replacement, the following link explains how to replace one:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

If you have any questions, please let me know. I hope I've given you enough information to help you find the source of your leak.

Jan 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Worn out drum bearing and seal


Rear Tub Bearing Replacement



This advice is for replacing the rear wash tub shell of most FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud "rumbling" type noise during the spin cycle, excessively vibrates, or won't spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.






DISASSEMBLY:

1. Unplug washer and turn off water supply.
2. Disconnect washer inlet supply lines and remove drain hose from standpipe.
3. Using a shop vac, pull a vacuum on the drain hose to remove all residual water from the drain lines, tub and drain pump. If you do not own a shop vac, remove the lower panel under the door and locate the drain pump. If the drain pump has a clean out trap, lay out some old towels, and open the trap to allow water to drain. If the pump does not have a drain trap, disconnect one of the drain pump hoses.
4. Remove the lower panel under the door (if you haven't done so in the previous step) and remove the washer top and back panels.
5. Disconnect the dispenser hose from the top of the wash tub and disconnect the hose on the side of the tub going to the pressure switch.
6. Remove the hose that leads from the bottom of the wash tub to the drain pump and remove the drain hose that leads to the standpipe.
7. Remove the door bellow (rubber door boot) from the door frame ONLY and push inside the tub. Leave the other end of the door boot attached to the tub shell. If this is a small front loader, the bellow is cemented to the washer door frame. Use a putty knife to slowly peel the rubber from the door facing. If this is a large HE or Duet model, the bellow is held in place by a small hoop spring. It is located in the seam of the bellow along the door frame at the six o'clock position. Pull the spring out and carefully stretch it apart to remove the hoop from the seam. With the hoop removed, the bellow can be pushed inside the wash tub. Remember to remove the bellow from the water inlet tube that leads from the dispenser.
8. Remove the washer support shocks from the wash tub. The large HE model and Duet models are removed by grasping the upper portion of the shock and turning counter-clockwise. The shock will snap loose and can be pushed aside. Leave the lower portion installed in the bottom of the washer. If this is a small front loader, the shocks are held in place by plastic pins. The pins have a locking tab that needs to be compressed while pushing the pin out of the hole. This is NOT any easy task and it will take some effort. HINT: If you use a long socket that fits snugly over the pointed end of the plastic pins, it will compress the locking tab and enable you to use a hammer to carefully tap them free. NOTE: Large HE models and Duets have 4 shocks, while the smaller models may only have 2.
9. Remove the Drive Motor belt by grasping it near the top and pulling towards you while rotating the large pulley. The belt should slip off.
10. Remove the Drive Motor and Motor Control Board. Carefully label all connections, so you know here the go when have to re-install them.
11. Remove the back casing brackets so the entire back of the washer is open.
12. Remove the rear counter weight from the wash tub to minimize some of the weight.
13. This next step may require two persons: With the tub still suspended by the upper support springs, slowly lay the washer all the way on its back while supporting the wash tub. NOTE: Place something under the washer to support the tub shaft as you lay the washer back (i.e., old blankets, cardboard boxes, etc.) Once the washer is lying down, remove the upper support springs and set the cabinet upright. The wash tub should be now free from the washer cabinet.
14. Set the wash tub assembly upright and remove all the screws around the perimeter of the tub shell halves. NOTE: An electric screw driver with socket attachment works wonders and will speed up this process. If the tub is held together with clips, use a screwdriver along the tub edge under each clip and pry up to remove.
15. NOTE: If you plan on reusing the door bellow, use care not to damage any of the rubber. Place some old towels down and lay the wash tub assembly with the front opening face down. Lift the rear shell off the inner wash basket shaft. You can now inspect the spider arm supports of the spin basket. If the supports are cracked or broken, or if the shaft is worn, you will need to replace the spinner basket.
16. Remove the spinner basket assembly and inspect the front tub shell. In most cases the front shell can be reused and will not require replacement. If the inside of the front shell is damaged, however, it will require replacement.




REASSEMBLY:


1. Reassembling the tub shell parts and inner spin basket is self-explanatory. Just make sure you tighten all screws evenly in a crossing pattern as you tighten the tub shells. If the tub is held together with clips, they can be tapped back into place with a hammer. Use the same crossing pattern to ensure the shells are tightened evenly.
2. Lay the assembled tub shell with the opening face up. Make sure you support the spin basket shaft.
3. Lay the washer casing down over top the washer tub shell.
4. Insert the upper shell support springs into the wash tub and support spring brackets.
5. Raise the washer casing to the upright position, making sure the tub does not swing forward into the washer front. Re-install the rear counter-weight and washer back brackets.
6. Re-install the washer support shocks.
7. Re-install the drain line hose.
8. Re-install the Motor Control Unit and Drive Motor.
9. Re-install the Drive Belt pulley and belt. The belt is installed by placing it into the Drive Motor shaft, first. Make sure there is a one-groove gap between the belt and the end of the drive shaft. With your left hand hold the belt on the drive pulley and guide it around as you turn the pulley with your right hand in a clockwise direction. This can take some effort.
10. Re-install the hoses that lead from the bottom of the wash tub to the drain pump, and pressure switch.
11. Re-insert the water inlet tube into the rubber door bellow, ensuring the rubber is seated past the flange on the tube.
12. Pull the door bellow through the door frame opening and reseat it. If this is a small model front loader the door bellow will have to be cemented back in place with appliance door gasket adhesive. If this is a larger model front loader that has a hoop spring to hold the bellow in place, insert as follows:


- Place the hoop into the groove of the door bellow along the facing of the door frame with the spring in the 6 o'clock position.
- With both hands gradually work your way around to the 4 and 8 o'clock positions and stretch the spring apart.
- Push the spring and hoop into the groove.

NOTE: It may require a second person to get the door bellow back in place.

1. Re-install the rubber dispenser hose to the top of the wash tub.
2. Re-install back panel and top panel and hook washer back up to water source. Make sure the drain hose is placed back in the standpipe.
3. Leave the bottom washer panel off and plug unit back in. Test operate and check for leaks. If no leaks are present, re-install bottom panel.


Some other parts that may have to be considered when performing a rear tub shell replacement:
- Rubber Door Bellow
- Spinner Basket (if arm supports are damaged)
- Front Tub Shell (if signs of internal damage)
- Drive Pulley (can sometimes become damaged trying to remove old one)
- Drive Belt (check belt during parts removal for wear)
- Wash Tub Support Shocks (The shocks can sometimes break when trying to remove)

NOTE: 1. If you replace the front tub shell you will need to remove the door bellow and front counter-weights and install them on the new shell. 2. If you replace the spinner basket, some do not come with the wash tub fins. Make sure you remove and re-install the old ones in the new tub if required.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Apr 09, 2009 | Washing Machines

1 Answer

Loose Part rolling around behind the drum


Rear Tub Bearing Replacement



This advice is for replacing the rear wash tub shell of most FRONT LOADER models. This is a repair that would be rated as difficult due to the extensive disassembly and reassembly of components.

The requirement to replace the rear wash tub shell is usually attributed to the rear tub bearing failure in which the bearings are molded into the tub and cannot be replaced otherwise. In some situations the replacement of the inner spinner basket (stainless steel tub) may also be required due to the corrosion and breakage of the spider arms in the back of the basket that support the basket.

SYMPTOMS: Washer exhibits excessively loud "rumbling" type noise during the spin cycle, excessively vibrates, or won't spin at all.

DETERMINING IF THE BEARING AND SPIN BASKET ARE BAD: With the washer door open, place your hand inside the basket and push straight up. If there is excessive play in the tub (wobbles up and down) the bearing is probably bad. If the spinner basket scrapes against the outer tub shell when you give it a spin, you will have to replace the inner spin basket as well. Unfortunately, you cannot see the condition of spinner basket supports until it is removed from the outer tub shells. In some cases, a brownish colored stain my show up on clothing as the bearing seal has been breached and leaks into the spinner basket.

Before starting this repair, make sure you read through all instructions thoroughly and place the washer is in an area that gives you plenty of space to work.






DISASSEMBLY:

1. Unplug washer and turn off water supply.
2. Disconnect washer inlet supply lines and remove drain hose from standpipe.
3. Using a shop vac, pull a vacuum on the drain hose to remove all residual water from the drain lines, tub and drain pump. If you do not own a shop vac, remove the lower panel under the door and locate the drain pump. If the drain pump has a clean out trap, lay out some old towels, and open the trap to allow water to drain. If the pump does not have a drain trap, disconnect one of the drain pump hoses.
4. Remove the lower panel under the door (if you haven't done so in the previous step) and remove the washer top and back panels.
5. Disconnect the dispenser hose from the top of the wash tub and disconnect the hose on the side of the tub going to the pressure switch.
6. Remove the hose that leads from the bottom of the wash tub to the drain pump and remove the drain hose that leads to the standpipe.
7. Remove the door bellow (rubber door boot) from the door frame ONLY and push inside the tub. Leave the other end of the door boot attached to the tub shell. If this is a small front loader, the bellow is cemented to the washer door frame. Use a putty knife to slowly peel the rubber from the door facing. If this is a large HE or Duet model, the bellow is held in place by a small hoop spring. It is located in the seam of the bellow along the door frame at the six o'clock position. Pull the spring out and carefully stretch it apart to remove the hoop from the seam. With the hoop removed, the bellow can be pushed inside the wash tub. Remember to remove the bellow from the water inlet tube that leads from the dispenser.
8. Remove the washer support shocks from the wash tub. The large HE model and Duet models are removed by grasping the upper portion of the shock and turning counter-clockwise. The shock will snap loose and can be pushed aside. Leave the lower portion installed in the bottom of the washer. If this is a small front loader, the shocks are held in place by plastic pins. The pins have a locking tab that needs to be compressed while pushing the pin out of the hole. This is NOT any easy task and it will take some effort. HINT: If you use a long socket that fits snugly over the pointed end of the plastic pins, it will compress the locking tab and enable you to use a hammer to carefully tap them free. NOTE: Large HE models and Duets have 4 shocks, while the smaller models may only have 2.
9. Remove the Drive Motor belt by grasping it near the top and pulling towards you while rotating the large pulley. The belt should slip off.
10. Remove the Drive Motor and Motor Control Board. Carefully label all connections, so you know here the go when have to re-install them.
11. Remove the back casing brackets so the entire back of the washer is open.
12. Remove the rear counter weight from the wash tub to minimize some of the weight.
13. This next step may require two persons: With the tub still suspended by the upper support springs, slowly lay the washer all the way on its back while supporting the wash tub. NOTE: Place something under the washer to support the tub shaft as you lay the washer back (i.e., old blankets, cardboard boxes, etc.) Once the washer is lying down, remove the upper support springs and set the cabinet upright. The wash tub should be now free from the washer cabinet.
14. Set the wash tub assembly upright and remove all the screws around the perimeter of the tub shell halves. NOTE: An electric screw driver with socket attachment works wonders and will speed up this process. If the tub is held together with clips, use a screwdriver along the tub edge under each clip and pry up to remove.
15. NOTE: If you plan on reusing the door bellow, use care not to damage any of the rubber. Place some old towels down and lay the wash tub assembly with the front opening face down. Lift the rear shell off the inner wash basket shaft. You can now inspect the spider arm supports of the spin basket. If the supports are cracked or broken, or if the shaft is worn, you will need to replace the spinner basket.
16. Remove the spinner basket assembly and inspect the front tub shell. In most cases the front shell can be reused and will not require replacement. If the inside of the front shell is damaged, however, it will require replacement.




REASSEMBLY:


1. Reassembling the tub shell parts and inner spin basket is self-explanatory. Just make sure you tighten all screws evenly in a crossing pattern as you tighten the tub shells. If the tub is held together with clips, they can be tapped back into place with a hammer. Use the same crossing pattern to ensure the shells are tightened evenly.
2. Lay the assembled tub shell with the opening face up. Make sure you support the spin basket shaft.
3. Lay the washer casing down over top the washer tub shell.
4. Insert the upper shell support springs into the wash tub and support spring brackets.
5. Raise the washer casing to the upright position, making sure the tub does not swing forward into the washer front. Re-install the rear counter-weight and washer back brackets.
6. Re-install the washer support shocks.
7. Re-install the drain line hose.
8. Re-install the Motor Control Unit and Drive Motor.
9. Re-install the Drive Belt pulley and belt. The belt is installed by placing it into the Drive Motor shaft, first. Make sure there is a one-groove gap between the belt and the end of the drive shaft. With your left hand hold the belt on the drive pulley and guide it around as you turn the pulley with your right hand in a clockwise direction. This can take some effort.
10. Re-install the hoses that lead from the bottom of the wash tub to the drain pump, and pressure switch.
11. Re-insert the water inlet tube into the rubber door bellow, ensuring the rubber is seated past the flange on the tube.
12. Pull the door bellow through the door frame opening and reseat it. If this is a small model front loader the door bellow will have to be cemented back in place with appliance door gasket adhesive. If this is a larger model front loader that has a hoop spring to hold the bellow in place, insert as follows:


- Place the hoop into the groove of the door bellow along the facing of the door frame with the spring in the 6 o'clock position.
- With both hands gradually work your way around to the 4 and 8 o'clock positions and stretch the spring apart.
- Push the spring and hoop into the groove.

NOTE: It may require a second person to get the door bellow back in place.

1. Re-install the rubber dispenser hose to the top of the wash tub.
2. Re-install back panel and top panel and hook washer back up to water source. Make sure the drain hose is placed back in the standpipe.
3. Leave the bottom washer panel off and plug unit back in. Test operate and check for leaks. If no leaks are present, re-install bottom panel.


Some other parts that may have to be considered when performing a rear tub shell replacement:
- Rubber Door Bellow
- Spinner Basket (if arm supports are damaged)
- Front Tub Shell (if signs of internal damage)
- Drive Pulley (can sometimes become damaged trying to remove old one)
- Drive Belt (check belt during parts removal for wear)
- Wash Tub Support Shocks (The shocks can sometimes break when trying to remove)

NOTE: 1. If you replace the front tub shell you will need to remove the door bellow and front counter-weights and install them on the new shell. 2. If you replace the spinner basket, some do not come with the wash tub fins. Make sure you remove and re-install the old ones in the new tub if required.

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Mar 22, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Leaking around center spindle gasket of outer plastic basket


There was a hole in the plastic liner tub from the inner metal basket rubbing on it during the spin cycle. I got some plastic cement and put it in there and it willl hold for a little while while anyway. Not a very well designed washer when you look into the guts of the monster.

Feb 02, 2009 | Whirlpool LSR5132PQ Top Load Washer

2 Answers

Worn out front rim of plastic tub surrounding stainless basket


well not sure about yours but some front load washers have a five year warranty on the tub but you have to pay the labor which is between 100-150dollars

Dec 29, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

Kenmore Elite ET3


The plastic casing (tub shell) around the stainless spin basket should not become worn unless the spin basket is hitting the outer shell. From my past experience, this is usually caused by a cracked or broken spin basket support (spider) arm on the back of the spin basket, or a shot tub bearing (which is also behind the spin basket). The bearing is actually part of the rear tub shell and is molded into the plastic. It cannot be replaced separately and requires the replacmeent of the shell.

If the spin basket supports become broken, the basket becomes off balance and rubs against the outer shell. This results in excessive vibration, which may be the reason why the support shocks were broken. No...this is not normally expected. Unfortnately, this is not a simple or inexpensive repair, either. If you have a service plan, or warranty coverage, I would recommend pursuing that as a repair option. If you wish to repair this yourself, I can post a link for you to follow, but it is expensive. This will usually require the replacement of the following parts:

Spin Basket
Rear Tub Shell (if bearing is bad)
Front Tub Shell (if spin basket caused significant damage)
Support Shocks (I would recommend replacing all 4)

Optional:
Drive Belt Pulley (can become warped or bent)
Drive Belt (if showing signs of wear)
Rubber Door Bellow (if vibration as caused damage to the rubber)

You can go to searspartsdirect.com and type in your model number to get prices for everything if you like. Everything can be found under the "Tub and Basket Parts" heading, with the exception of the rubber door bellow. It can be located under the "Door and Latch Parts" heading.

I know none of this sounds like positive news, but I do hope you find some of this information helpful. Let me know if you need further assistance.

Aug 20, 2008 | Kenmore Elite 45986 Front Load Washer

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