Question about Apple iPod touch

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On connecting the itouch to my laptop via the USB it crashes

My daughter had an itouch for xmas, this was working via USB port fine for several days downloading from itunes and was charging ok. Then suddenly it decides that everytime it is connected to the USB it crashes the laptop and the blue death screen appears.
The computer and itouch appaer to work perfectly without each other connected, I have tried plugging other items such as cameras without issues.
I have also unistalled the USB root hubs and reinstalled which didn't work!
Why does it do this and how can I overcome this problem?

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  • suekorpi Jan 22, 2009

    my ipod crashes my laptop when i attach via usb. last time this happend i uninstalled itunes and redownloaded the program that didn't work this time

  • mrsgoz Feb 09, 2009

    I've found this problem too, only resolve I've found is getting my partner to restore the itouch on their computer and then I've reinstalled everything - it takes ages and I haven't found a way to restore the ipod on my computer, as it blue screens it the moment it is attached, so if you don't have a second computer I don't know how you would restore it. BUT what I have noticed is that it seems to happen only after I have saved a picture on the ipod, eg downloaded an email attachment, I've had it working fine for ages, even with pictures transferred from my computer, but the moment I (accidentally) had saved an item on the ipod, next time it was connected, it crashed. It seems to create itself a "saved items" folder in the pictures tab. As soon as I noticed it had done that, next time it crashed. If you can avoid saving pictures on it then you can avoid the crashes, I just forgot! Hope that's a help, or at least a bit more of the picture. Recently downloaded the updated software and hoped that might have fixed the problem, but it has just done it again.

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Remove all the data from Itouch, takes about an hour. then reload using itunes. now all work fine together!

Posted on Jan 11, 2009

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1 Answer

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try this
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  3. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
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If step 1 shows no reaction on your screen,the screen may have got damaged.

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