MINE IS TWO YEARS ALSO MODERATELY USED AND IT QUIT PLAYING ANYTHING BLUE RAY..GAME DVDS...BUT NOW I CAN PLAY REGULAR DVDS AND PS2 GAMES THAT ARE NOT BLUE RAY..IM JUST TRYING TO FIGURE OUT IF THE LASER IS OUT?CAUSE YOU CAN BUY THEM OF FEE-BAY FOR ABOUT 70.00..
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If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.
If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.