Question about HP PSC 1315 All-In-One InkJet Printer

1 Answer

HP Photosmart with the following error message: 0xc18a030a "HELP"

Before I stored this printer it worked perfectly with no issues.  Now one year later when I attempted to use it again it gives the above error message. Does this mean I need to replace all the ink cartridges or is it a RESET issue?
Thank You,
Dr. GLenn Barney

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  • Anonymous Jan 25, 2009

    I have the same problem, what to do?

  • awais_0083 Feb 23, 2009

    0xc18a030a

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    What is the message?

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  • Master
  • 4,041 Answers

Reset the product:

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (HP Photosmart with the following error message: 0x - c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Posted on Jan 25, 2010

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  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
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below is to document that i want you to follow exactly inorder to resolve your issue..

CLICK HERE ==>> DOCUMENT

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Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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After you have plugged it back in if the error message comes back up then it is a fatal error within the printer. Call hp and see if they have any upgrade units available - usually refurbished but they come with a 1 yr warranty and are significantly cheaper than buying a new unit from the store. They will also take your unit and pay to have it returned to go to an environmental recycling facility.

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