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Camera shutter stuck shut

Hi! I recently acquired a Sony Cybershot DSC-F717 from my mother, who tends to just throw things away once they stop working, rather than try to fix them.

As near as I can tell, the ONLY problem with this camera is that the shutter is stuck closed. When I turn the camera on, i can feel the mechanics whirring to open it, but nothing happens. Clicking the shutter button, the flash goes off and the camera makes its ''c-click!'' sound, and the LCD shows that a picture has been taken--but the screen is black because the shutter was never opened.

Does anyone know how to fix this, or where i can get it fixed for under $100?

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  • ravennwings Jan 07, 2009

    Awesome, cool! So in essence, I get a wicked-awesome camera for just $15. Win!

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  • Cameras Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Sony should fix this for you for free, but it will cost you $15 shipping. This is regardless of your camera's warranty status. Please check the following link for more info:

http://camerarepair.blogspot.com/2007/11/sony-konica-minolta-cameras.html

Applicable cameras include:
Cyber-shot DSC-F717, F88, P10, M1, P12, P2, P31, P32, P51, P52, P7, P71, P72, P8, P92, T1, T11, T3, T33, U10, U20, U30, U40, U50, U60, V1

CD Mavica MVC-CD250, CD400, CD500, and FD Mavica MVC-FD100, FD200

Posted on Jan 07, 2009

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Greetings CarolineV

I have the same camera, and bought it about 5 1/2 years ago. Last fall I went to an outing with my family and spilled a small amount of coca-cola on the top of my camera. I immediately whiped it off the top, but some of the liquid got under the on/off switch and almost glued it shut. I asked my brother-in-law (an electrical engineer) what I could use to clean it with and that would not short-out the electronics and he suggested lens cleaner from a quality camera shop (which is all alchol based and therefore not going to short-out the electronics)

After about a week of putting a couple of drops directly under the switch every time I used the camera, it finally stopped sticking and now works perfectly. Not sure what is causing your problem, but you may want to try the same treatment and see if it helps - it won't hurt the camera, etc.

Good Luck!

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