Question about RIM BlackBerry Pearl 8100

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Can receive calls and texts but none of my buttons are working, I mean none. I can't answer calls or even turn on/off the phone. Could this be my battery is no good?

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  • Lugoma Jan 07, 2009

    me too and i need to read them messages

    plus i just got it like 3 months ago

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  • 367 Answers

This usually means your keyboard is defective.

First try installing the OS on the phone either reinstall the old os or try and upgraded version.

A.) Remove the battery, Plug in( if keyboard still does not work try the following:
1.) Applications
2.) Options
3.) General settings

Note: your phone may have a different os than I pulled the above information from just try to get to general settings and then hit blackberry button for wipe handheld option. Don't forget to backup your contacts etc before doing this.

Depress the blackberry button (button with all the dots on it) then select wipe hand held. Be careful as this will erase possibly everything on the handheld

If none of the above work to get your keypad working it will need physical repair.

Posted on Jan 07, 2009

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