Question about Konica Minolta magicolor 2500W Laser Printer

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Konica magicolour 2500W doesn't recognize cartridges fitted

Printer is about 18 months old. Working fine and now keeps asking for cartridges to be installed, even though they are. Rotate toner button seems not to work.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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How to change cartridge in magicolor 2500W?


If one of the cartridges needs to be changed, the printer will recognize this and it will automatically rotate that cartridge to the front of the printer.

Open the panel and follow the instructions that are shown on a sticker on the inside of the access panel. Removing the cartridges is not difficult. They do have a slight groove near the top that acts as a handle. You may have to rotate the cartridge up as you lift it in order to get it to come out. DO NOT FORCE IT. Once again, please consult the sticker on the inside of the access panel for details on cartridge replacement.

If you need to replace more than one cartridge, press the rotate button to rotate the cartridges to the one that needs replacing and repeat the process.

DO NOT FORGET TO TAKE THE SEALING STRIP OUT OF THE NEW TONER CARTRIDGE BEFORE PUTTING IT IN AS THIS TAB CAN AND MOST LIKELY WILL DAMAGE THE PRINTER. (I've seen it happen.)

After you have replaced the toner cartridges properly, the printer should rotate the drum a few times to prime the cartridges. This is normal. You should see a readout on the LCD screen of the toner levels. (You may have to press a few buttons to see the status on them.)

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If you need toner cartridges, head to your nearest office supply store such as Staples or Office Depot for replacements. (Staples will price match other stores if you give them proof of the other store's price.) When I last worked with this machine, the cartridges were still kind of expensive...but worth it for the quality that this machine gives you.
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Good luck. :)

Cyryl

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