Question about HP PhotoSmart 7760 InkJet Printer

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Printing Quicken Reports

I had to replace my old harddrive, which was windows XP, with a new one with windows vista. I installed my 2005 quicken program which was working fine, but I was unable to print anything. My printer is on a USB port and the quicken program shows HP photosmart 7760 on Ne01. I upgraded to the quicken 2009 version and I still have the same problem. I have contacted quicken and their solution to change the name did not work.

Please advise if this problem can be resolved.

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3 Suggested Answers

rtrahan
  • 741 Answers

SOURCE: Won't Print Quicken Checks- Canon MP620

Here is all I could find, as it is a compatiblity issue and not a repair issue. Hope this helps. You can also get on an online instant chat at www.hp.com and they may also have some answers for you.

HP has apparently released new printer drivers for some of their
> printers that will fix at least one print problem experienced by
> Quicken users.
> If you have an HP printer and are having problems printing from
> Quicken and you use 64 bit Vista, check this HP faq to see if there
> may be help for you.
> http://tinyurl.com/89ly3u

P.S. It appears that the fix will apply to more printers than are named in
the faq; The way I understand it, if there is a version 12 driver available
for your printer model, you probably should get it.
Apparently the list of printers to which the fix applies will be updated at
some point.
Don't forget to rate this 4 stars before you log out. If I can be of any help let me know.

Posted on Feb 01, 2009

nalin_elliot
  • 224 Answers

SOURCE: Printing check from Quicken 2009 Deluxe

All Printers have this issue printing from quicken you would need to download the older version of quicken from oldversion.com
Then uninstall the new version and install the old version.
all lexmark/canon/epson/brother/hp.....printers have this problem with the new quicken.

Or try calling in to us at 1800-474-6836 and provide us with a remote session with your computer we may be able to fix this issue with a basic driver.Let me know if you have connected the printer thru usb or ethernet and I will give you a resolution that works 70% of the time with the new quicken

Posted on Jun 17, 2009

  • 1 Answer

SOURCE: quicken reports won't print

Go to printer under control panel and right click on the printer - select printer properties...advanced tab...check print directly to printer. Checks should print now. Downside...everything prints directly to the printer (no spooling) which can be slow at times. Also I have found printing pdf's using this option won't print so you'll have to change it back. I'm using Windows 7

Posted on Jul 08, 2010

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