Question about Xerox XA7-192i 19" LCD Monitor

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Xerox 19i screen going blank

I have the same problem with this monitor, i've tried it on 2 separate computers with the same result. Does the monitor need replacing???? I'm outside US and my 1 yr warranty is run out. It's only 18 months old! Any help welcome

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Re: Xerox 19i screen going blank

Does look like a back light or inverter problem Have you got a TV repair shop that can take a look Although your warranty may have gone you can still seek technical support on the web site,

Posted on May 27, 2007

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Re: Xerox 19i screen going blank

My screen just went white when i used to turn the PC on. They couldnt fix it so they gave me new one but a different monitor..

Posted on Jun 28, 2010

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Re: Xerox 19i screen going blank

These screens have a three year warranty. See


Posted on Oct 12, 2007

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I have a xerox xa7-19i monitor and it keeps tripping the power. i have had a look inside and nothing is shorted or blatently blown so i dont know whats wrong, anyone know what to do?

I assume you mean the monitor itself keeps shutting off and on? These LCD style monitors are infamous for failed power supplies, due to faulty capacitors inside the unit (which are very hard to detect). the capacitors buldge and sometimes leak when they are faulty. they work for a very short time, then fail. BE VERY CAREFUL inside any monitor as Capacitors Can give you a whopper of a shock, Even after being unplugged. if its your house power breaker, Id look to a frayed power wire, or the wall receptacle. Try a different outlet see if the problem moves with you, which would point to the monitor itself.

Aug 25, 2010 | Xerox XA7-192i 19" LCD Monitor

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Xerox XA7-19i monitor not working properly with vista? Any help?

You have decided it is, but not selected it asyour monitor.
check the hardware profile and see what is imdicated as tehmonitor.
then make your changes and do your settings there.

Jan 16, 2010 | Xerox XA7-192i 19" LCD Monitor

1 Answer

XA7-19i wake up from anything but lasts only 2-3 seconds, then BSOD with leds ON. The monitor is less than 2yo. Was used about 16hour/day, 7/7. Apparently the disassembling instructions for XG91-19in (...

ion_prisecar, There might also be some Hidden screws ??? It's only a guess!! If not then watch some video clips at YOUTUBEunder "lcd monitor disassembly" and or "lcd monitor repair". Try to find clip that might be useful for you. "PARTING" the rear cover from unit's front BEZEL is the hardest dam thing to do!!!! 12fixlouie

Dec 30, 2009 | Xerox Computer Monitors

3 Answers

Xerox screen fails to power up.

Hi guys I've got XA7-19i 900p and I had the same problem But I've got it repaired myself. This is common issue and problem is in the power supply unit. I have changed 6 capacitors 470uF 25v and 1 capacitor 220uF 25v. It will definitely help! Try to google it you will find instruction how to do it.

Aug 27, 2009 | Xerox XA7-192i 19" LCD Monitor

1 Answer

DVDs do not play on LCD monitor

If you see the dvd on the laptop and not the monitor:
Your problem is probably with your video card and its settings and not the monitor.
Some video cards wont support dvd playback on two screens at once.
What you have to try is to enable only the external monitor and disable the laptop lcd.
This can be done using shortcut keys on the laptop (usually this involves using the Fn key and one of the F# keys at the same time- the F# key may have a picture of two screens on it or be labeled CRT-LCD)
You can also change the settings in the display properties settings.

Sometimes the display settings as far as resolution are set too high for some dvd players. Lowering the resolution can take care of that problem.

Jul 18, 2009 | Xerox XA7-192i 19" LCD Monitor

1 Answer

Xerox XA7

ccfl tube is destroyed or fuse on inverter board

Sep 01, 2008 | Xerox XA7-192i 19" LCD Monitor

1 Answer

Blank screen

is your Xerox XA7-19i monitor supplied with a fixed DVI-I Single Link cable with Windows Vista?if it has u can connect it via a VGA card which will work with the driver

As a result of this cable configuration recent Nvidia Vista drivers do not detect the monitor causing a blank display and apparent "Hang-up". (Although this is not the case, you simply cannot see what's going on!)
This is a problem that was introduced with the release of new series drivers

May 24, 2008 | BenQ FP731 17" LCD Monitor

1 Answer


remove both visible screws on back.  Slide front cover off (pushing the glass off, toward its bottom.

Mar 11, 2008 | Xerox XG-91D 19" LCD Monitor

1 Answer

Monitor is failing to start although power is on

Sounds like you've got some blown capacitors on the internal hardware of the monitor.

Unless you are a seasoned computer hardware expert or electrical engineer I'd recommend you replace the monitor.

The capacitors that are blown are likely controlling the power aspect of your monitor, and aren't totally defective yet.

Most computer shops would not be able to repair your issue, due to lack of skills related to monitor repair. So you're going to find replacement the easiest / cheapest solution.

Of course you can try to ride out the problem as long as you can. But it will get worse over time.

Jan 08, 2008 | Xerox XA7-192i 19" LCD Monitor

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Blank screen for 15-20 minutes at startup

I have a Xerox XA7-19i. It has the same problem as described by many others - intermittent fault with the display that manifests as a white screen when the monitor is first switched on. After a few trys of switching on and off, the monitor works fine until left off for a few hours. Recently, the problem deteriorated to no light from the panel, and a flashing blue power light.


I opened up my monitor and removed the power supply board.
I de-soldered every electrolytic capacitor, and replaced them with new capacitors of the same uF and voltage rating.
I put the monitor back together again and switched it on - it worked perfectly!

Yes - these monitors have been built using sub-standard / under-rated electrolytic capacitors. After two years of use, the power supply board was unable to supply enough power to the logic board and backlight, causing the above-mentioned problems.

The repair cost me ~ GBP 15 (USD $30). It is not a difficult fix, but one only to be attempted if you have electronics knowledge. Careful, kids! you'd be playing with the power supply of a mains AC electronic device. That stuff can kill.

But - I saved myself (and the environment) from having to throw out a monitor and buy a new one. If you have a faulty xerox monitor and are getting no love from Xerox customer support, find an electronics geek and ask them to replace the electrolytic capacitors on the power supply board. (but be careful to get the right kind of capacitors, and to get the capacitor polarity correct. If you have any doubt as to you ability to do this, don't bother trying!).

Good luck!

Sep 02, 2007 | Xerox XG-91D 19" LCD Monitor

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