Question about Toshiba Satellite A100-S8111TD Notebook

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I need to get a case number from toshiba to send my laptop back for repairs

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Here is the link to the USA site for support:

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

Posted on Jan 06, 2009

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A friend gave me a toshiba satelits A55-S1063...I can not get it to open..Where can I get the recovery disk for it????


Toshiba is a popular name in the world of technology, and the printers, servers, desktops and notebooks the company makes are widely used in both homes and offices. While most of the time these Toshiba laptops will run without problems, there are times when laptop owners will need to take their computers back to factory new condition. In order to restore your notebook you will first need to get a copy of the recovery disk.
Turn the laptop over and locate the serial number label. The serial number label should be located on the bottom of the case. Open up the laptop and look for the model number. The model number should be located along the top of the keyboard. If the model number is not listed there, look for a model number label on the bottom of the case. Call Toshiba tech support at (800) 457-7777 to order the recovery CD. When calling, you will need to supply the representative with the serial number of your unit. You will also need a credit or debit card to cover the cost of shipping. http://laptopforums.toshiba.com/t5/Drivers-and-Utilities/Restore-disk/m-p/49692 Hope this helps.

Dec 23, 2012 | Toshiba Satellite A55-S1063 Notebook

2 Answers

I sent my computer in a week ago for repair no word from toshiba on repair


We can't help you. If you sent it to Toshiba, contact them.

May 31, 2011 | Toshiba PC Laptops

2 Answers

My chicony usb 2.0 webcam worked for months and then I sent away the laptop to get the screen fixed and ever since then my webcam doesn't work. It says webcam driver open failed. Please restart pc or...


Driver open failed - I got the link for you so you can re-install the driver for webcam http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2175704&rpn=PSLB0U&modelFilter=L300-ST2501&selCategory=2756709&selFamily=1073768663. In case this failed, please format the computer but make sure your data are saved. In case this failed and you will get the same error, you need to send it in for repair. Call Toshiba @ 18004577777 to get an order# for repair if you're still in warranty. If not, visit any Service Center near you!

Mar 14, 2011 | Toshiba Satellite Pro L300 Notebook

2 Answers

My two usb ports have moved towards inside of computer . i tried to disemble the computer without sucess. all srews battery, harddrive have been taken out. what else must i do to remove back cover


This issue requires intricate soldering, you need to send it to Toshiba for motherboard replacement. Most likely, the USB ports were pushed in too hard and the port broke off of its location. Even if you were able to access them, it is unlikely you could fix. However, this model is still fairly new, so send it to them and claim it came that way...

Jan 11, 2011 | Toshiba Satellite A505 Notebook

1 Answer

Will Toshiba send me another serial number sticker that has been rubbed off of the bottom? The repair shop said that it has to have one.


They MIGHT, if you can prove you bought the laptop, however, i would be contacting Microsoft first to see where you stand.
If you need to know the serial key, this may help:
http://www.magicaljellybean.com/keyfinder/
I can only assume that the repair shop must be re-installing windows if they need a serial key

Dec 31, 2010 | Toshiba Satellite L500 Series Notebook

1 Answer

I need the address so that I can send my laptop in for repair. It crashed and I spoke with someone on the phone and they said to send it to the manufacturer.


You need to contact Toshiba if it is under warranty or if there is no other repair place close to you. Usually the store you purchased the laptop from will know if there is a local repair depot or will be able to help you finding one. They should be able to tell you if it is still under Toshiba's warranty or any extended store type warranty.

You can contact Toshiba by going to the Toshiba website (select your country or area) and clicking on the support tab, Then just find the repair depot closest to you. If you have any trouble or questions call the Toshiba support numbers. These are usually toll free numbers and the person should be able to help you find out where and how to send in your laptop for repairs. Toshiba has been very good for warranty in my experience and will even send you a prepaid shipping box if it needs to go back to them. Usually there is a local repair depot they will get you to send or drop it off at. This will be a computer or repar shop that is certified by Toshiba for doing repairs.

Fixya is not associated with Toshiba so while people here can try to help you we can't do much more than give you a few directions.

Aug 15, 2010 | Toshiba PC Laptops

1 Answer

Toshiba satellite l355 using Vista.it shut off and restarting everytime i plugged to ac adapter.


It is a common problem with this model. If it is under manufacturers warranty send back to Toshiba for repairs. If not, you will need to take it to a computer repair location to have the DC in jack and the base connector replaced.

Dec 01, 2009 | Toshiba PC Laptops

1 Answer

Have a laptop to be returned to you for repair. have had email with packing instructions my question is where do i find the case reference number to go on the label to go on the package?


FixYa does not repair Aces laptops or any computers. You need to contact the Acer repair shop or depot you are sending the laptop to for repair and ask them for the case reference number.

Oct 21, 2009 | Acer PC Laptops

2 Answers

I a trying to apply for toshiba cash back for my


Normally serial numbers are only found on the manufacturer tag on the laptop or the tag on the box it came in. Take a photo of the laptop or cut/copy the tag from the box. Suggest you keep a copy of all submissions in case they lose it.

Jun 28, 2009 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

Toshiba m35-s456 , cant turned on


Your model of Toshiba Satellite is well known for the power plug to go bad. the pin in the back breaks the solder on the system board. Toshiba actually got sued over the issue and they used to fix this for free, the bad news is that they don't anymore.

To check if this is the case on the back of your laptop where you plug your ac adapter see if the pin will wigle with a screw driver or something. If it does then this is the problem.

The good news is that you probably can take it to a computer repair shop or a toshiba repair center to get it fixed.

If you want toshiba customer supports phone number it is 1-800-457-7777

Feb 26, 2009 | Toshiba Satellite M35-S456 Notebook

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