Question about Brother MFC-3240C All-In-One InkJet Printer

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Cyan ink new cartridge but will not print correctly

Bad color copies (very red) so cleaned heads several times and printed test page but no blue ink pattern at all black yellow and red OK

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Normal 0 Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian




Jan 22, 2011 | Canon MX700 Office All-In-One InkJet...

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

After cyan ran out, installed new cartrige. Printer produced everything colored blue as red. Purchased new cyan cartrige and the problem recurred.


The problem seems from your new cyan cartridge.
It doesnt print cyan ink.
Try to clean print head and test print for each color
from the utility menu

Sep 09, 2009 | Epson Stylus CX6000 All-In-One InkJet...

1 Answer

Brother mfc 3360 model mostly problem is no printout, pls soluti


Hi!

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may resolve this problem.

To verify the ink cartridges are installed correctly follow the steps listed below:

Open the ink cartridge cover and reinstall the ink cartridge. Open each lock release lever and push it until it clicks, and then close the ink cartridge cover.

The LCD may then display:
Did you change xxxxxx? Yes No.
The LCD may display this question for the color(s) that was replaced.
Select Yes or No by pressing arrow keys or 1/2 or "+/-" key.

After all the correct selections are made, the machine will then go into a cleaning.

The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will go back to standby mode automatically. Print the Print Quality Check Sheet and see if all colors are present:


Press the Ink or Ink Management key.
Use the up or down navigation key to select Test Print.
Press OK to confirm your choice.
Use the up or down navigation key to select Print Quality.
Press OK to confirm your choice. Press the Color key to print the Test Sheet.

If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

Jun 25, 2009 | Brother MFC-3360C InkJet Printer

2 Answers

No blue ink


It's seem the cyan head is clog, try the head cleaning use software or manually using head cleaner.

May 29, 2009 | Epson Printers & Copiers

2 Answers

Canon i960 printer won't print in blue


Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!

Jan 13, 2009 | Canon I960 InkJet Photo Printer

1 Answer

IP4300 only recognizes magenta OR cyan


1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Jan 04, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Horizontal colored lines through grayscale printed photos


Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

Martin

Apr 24, 2008 | Canon PIXMA iP90 Mobile Printer

3 Answers

Xerox Phaser 8500 color issue


In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Apr 07, 2008 | Xerox Phaser 8500/DN Printer

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