Question about Coolmax HD-211-U2 Silver Slim USB 2.0 2.5 Inch HDD Aluminum External Enclosure (DSCMXHD211U2) Drive Case

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Coolmax Issues Hello and thank you in advance for your support. I have a coolmax external. It is small, rectangle, and silver. The only markings on it are the coolmax name and symbol on the front. As far as I can tell from comparing it to images of the hard drives on the FixYa site, it is identical to these: I apologze for not knowing more about this hardware, but it was handed off to me without any software or drivers, or anything else other than a USB cord connecting as USB on both ends. There is a slot for a 5v but seems to connect without it. So the issue here is, it connects fine, green light shines on, and it appears as working properly within the device manager. But it does not show up in "My Computer". I have updated the drivers but still nothing. Any advice? Thank you!! Heather

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Are you using a USB hub? If so connect direct to the computer. Go to - start/control panel/admisitrative tools/computer managment/storage/disk management Look down to see if an new drive has shown up. Double click to activate the window right click and follow promts to create a new active partition. The disk fill format and when done you will be in business

Posted on May 28, 2007


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Posted on Jan 02, 2017


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