Question about Janome Sew Precise Mechanical Sewing Machine

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We have a Janome sew precise machine that we bought new about two

Years ago. My wife tried to use a stitch pattern above 19 for the first time today. The machine works fine but when the pattern knob is turned from 19 to 20 it jumps back to 1. Is something special required to get patterns above 19 or is there a problem with our machine?

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I had the same "problem" with my new machine. I called Janome's customer service and they told me the stitch length dial needs to be on S.S. I did that and it worked!

Posted on Feb 12, 2009

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We talked to a salesman at the place we bought the machine. He said there's no easy fix, but since the machine is still under warranty we can ship it back to be repaired.

Posted on Jan 07, 2009

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