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Removable media drive 1tb not found in list of drives

Brand new Acer Aspire m7720 has 1tb removable drive, hower inserted in cradle, but it is not shown in list of drives - not recognised. Doesnt exist according to device manager

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  • andrew_wilk Jan 06, 2009

    There are no jumpers on any of the pins - I have no way of knowing how it has been set - it is as Acer supplied it. I dont think they expect you to fiddle with it - it is sold as "preconfigured"

    My OS is OEM ready installed so no CD - its Vista Home premium 64 bit - as muchas I know

    I has tried arresting the boot set up to check bios - no disk is seen in bios.

    Its either a faulty disk (brand new?) or worse a faulty construction - bad esata cable or something.

    Thanks for advice. I dont know where to go next. Return the whole machine I guess...


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If the drive is not your primary drive is it set as "slave" Check the jumper on the device rear. Also it may need to be formatted for your computer to recognize the space. You can do this by booting up with your OS CD
Let me know if this helps

Posted on Jan 06, 2009

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Couple other things to check. You may have been clicking the wrong removable drive. If you have a camera, MP3 player or have a media card reader in your computer they can all show up as "Removable Device" but will give you that message if you try to open them without a chip in them.

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