Question about Dell Inspiron E1505 Notebook

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Webpages are not being displayed

On my laptop, I have a wireless connection that is active and had a strong signal, however, webpages are not being displayed. An error message says TCP/IP network transport is not installed.

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  • maroonx Jan 06, 2009

    No I did not. I have been running avg and all my spyware, malware, etc programs. I have a connection via wireless. However, when I type in a webpage is is not displayed. Error message says "TCP/IP network transport is not installed".

    Also I am getting a shutdown warning "Generic Host Process for Win32 has encountered a problem and needs to shut down".

  • maroonx Jan 06, 2009

    All these sites?

  • maroonx Jan 06, 2009

    Sounds good but what are the steps to reinstall TCP/IP, getting to device manager etc?


  • maroonx Jan 07, 2009

    I uninstalled the wireless lan card. Rebooted. The laptop picked up the wireless card like new hardware but it is now not connected. At least I had a connection before I did this.

  • maroonx Jan 07, 2009

    Since I cannot fix this problem. YOu solutions do not work. Can I upgrade from xp professional to business vista? If so, how to I preserve my files and softwares to reinstall them back? Thanks.

  • maroonx Jan 07, 2009

    Thanks. That suggestion actually worked. I have a connection but I still cannot get any webpages at all. "page cannot be displayed" does not even appear. The webpage is just blank.

  • maroonx Jan 07, 2009

    results of ping

    replay from 127.0.0.1+bytes=32time<1ms TTL=128
    3 more times is appeard

    reply from 64.233.169.103: bytes=32 time=9ms TTL=252
    3 more times.

    It is not my router or firewall.


  • Stephen Scheneman
    Stephen Scheneman May 11, 2010

    Did you recently uninstall Norton?

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  • 39 Answers

It is not a problem with your wireless, it is a problem with your Windows installation. Here are two things to try...

1. Run some sort of registry repair program. - Glary Utilities is a good free one, CCleaner is free and does reg stuff.


2. To reinstall TCP/IP, you can Remove your Network Card in the device manager, then reboot your computer. When it reboots, it will redetect the NIC and install the drivers, including the TCP/IP transport protocol. I very recently dealt with this problem, and the registry repairs fixed it.

Keep me posted...

Posted on Jan 06, 2009

  • 1 more comment 
  • Stephen Scheneman
    Stephen Scheneman Jan 07, 2009

    In order to get a connection, you will need to open the control panel, and double click the wireless network setup wizard. Follow the steps to configure your "new" network. If you have encryption enabled (which you really should, but that's a whole different thread.) you will need to enter your wireless network key. Follow the steps.

  • Stephen Scheneman
    Stephen Scheneman Jan 07, 2009

    This is to get a little more info...open a command window by clicking the start button, selecting run, and typing "cmd" in the space.

    When the black window opens, type "ping 127.0.0.1"
    -the results don't matter, as long as something happens (3 lines of return packets.)

    If that works, then try "ping www.google.com"
    -if these results are similar to the previous ping, then you know that your internet connection is fine. If not, then the problem is your wireless router, or firewall. (Routers have built-in firewalls, that may be blocking port 80...) Check the settings of any software firewall that you may have as well.

    Please post the results of the ping test.


  • Stephen Scheneman
    Stephen Scheneman Jan 07, 2009

    OK, now that we know that your TCP/IP works fine, and your connection to the internet is OK, and that your firewall(s) and router are not blocking web traffic, that leaves only tour browser to blame. Open your control panel, and open "internet options". Click the "security" tab. Towards the bottom right side, there will be a button that says "default", click it. If your browser is open, close it and open it again. Try that and tell me what happens.

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