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Webcam installation acer extensa installer for image

Crystal eye webcam built-in with acer extensa is not installing with windows wista, message it is showing "installer for image" not found

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  • abrar128 Jan 08, 2009

    Thank you, so it means that i have to keep windows xp if i want my webcam to work? I have checked manufacturer www as well but no update available. If anything latest regarding this problem do let me know.

    Regards

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If there are not Vista specific drivers from manufacturer, do not expect it to function. Older systems are not being supported in many cases. Go to manuf web site and look for latest drivers for Vista. MS may generically support but don't count on it.

Posted on Jan 07, 2009

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1 Answer

I have Acer Extensa 4620 notebook. I'm using it from December 2007 but now the crystal eye is not working at all. Whenever I'm clicking on "Acer Crystal eye webcam" icon the response is...


Check the Device Manager to see if the camera's driver and the device is installed. If not, the built-in camera may be defective. Try an external webcam through the USB port and verify if that works.

Oct 27, 2010 | Acer Extensa 4620 Notebook

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Please try re installing your operating system. (Genuine windows xp or vista recommended)

If the problem still persists feel free to get back me @
deepuunni1985gmail.com

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You can go to the manufacturers website to check if you have the very latest driver for your webcam. if not, you should be able to download it from there.

Go to control panel, then system properties, then device manager, then hardware. check imaging devices to see if your webcam is recognized.

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install the drivers only without acers crystal eye software utility.

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Acer Extensa 4620Z how can i install my crystal eye webcamera

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I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

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Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.

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