Question about Palm Tungsten T5 Handheld

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T5 reset locked the screen at "Palm Powered"

Was using a program (Epocrates) and went to home to switch to another program. The entire screen went blank. Tried the "home" button again and nothing. Performed a reset on the back of the T5 and now the screen is frozen on "Palm Powered" no matter what button i push or how many times I try to reset it. Also it does not shut off automatically either.

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OR just update your software for the device, sometimes just an updated software will fix your problems...

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=261,E=0000000000208968933,K=9734,Sxi=6,case=obj(2630)


Posted on Jan 06, 2009

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If you are using an sdcard try to power on the unit without it.

Posted on Jan 06, 2009

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Try the reset published here: T5

Posted on Jan 06, 2009

  • Ginko
    Ginko Jan 06, 2009

    Sorry, the Palm link was not available anymore, try reset here: Reset Primer

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Perform a hard reset

instructions on the palm website:
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,CASE=obj(887),ts=Palm_External2001

If you are unable to perform a hard reset we need to either disconnect the battery, if not removeable then you need to let the palm drain all its battery to empty and then plug it into the charger again. it may take up to a week to drain the battery.

Posted on Jan 06, 2009

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