Question about IBM TotalStorage 3580 L33 (3580L33) Ultrium Tape Drive

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Stuck tape a stuck tape in a IBM 3580 tape drive. Unit display error code 6. Is there a trick to get the tape out.

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  • jlaux Apr 17, 2009

    media error 6

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The tape won't come out when resetting the drive. Error 6 is serious.
To get out the tape you must open the drive. But IBM has a discription online (and in the user manual) how you can do this.

Posted on Jan 31, 2009

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Blank display


then raise a call with IBM Hardware:

How do I create a PMR (aka Service Request) for support?
http://www-01.ibm.com/support/docview.wss?uid=swg21507639

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ftp://ftp.software.ibm.com/systems/support/system_x_pdf/ultriumgen2ug.pdf

Chapter 6. Examine the tapes before inserting them into any drive or robotic environment to make sure the leader pin is present and properly clipped in (page 13).

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I've got a 3580 Ultrium tape drive with a tape that won't eject and the unit displays error code 6. Is there a trick to get the tape out?


I had this same problem a few mins ago. I held the tape up with my finger as I hit eject. The tape came right out. Then I put in a cleaning tape and had no issues at all. You don't need to disassemble the unit at all.

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The Drives might be having read/write problem.

I sugguest you contact nsasia@hotmail.com they fixed my drive with the same problem.

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