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Laptops Acer e lock activated / password unknown

Acer Aspire 3104 wlmi with Vista

Laptops Acer e lock activated / password unknown
how to get around it without formatting the computer?

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  • Spike2004 Jan 13, 2009

    My system is an Acer M6, and I have had the prob for some time. It affects the CD/DVD drive and the floppy, but the USB ports are OK. Elsewhere, someone suggested removing all the Acer Empowering Technology software, but I can't seem to find any files on the system, other than PDFs and system status panels. It has also been suggested that the e lock facility, whilst not available to the user, has been lurking on the system since day 1 and has suddenly become activated. However, since the user access does not exist, you can't get into it to de-activate it. Grrrr!

  • Loteck May 11, 2010

    So whose copy of Vista is on this computer?

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Fastest way slick and reinstall. That's why I never in 25 years of computer support never enabled passwords that deep. Some system have a hardware reset buried inside but it takes a tech to get to it. Some time removing the CMOS battery will do it. It would be easier to hack the OS and get into the Admin password than a hardware passwork.

Posted on Jan 07, 2009

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3 Answers

Aspire x1800


Setting up a password on the Acer Aspire prevents others from accessing the computer without permission.

If the user is unable to supply the correct password at startup, the computer will lock the hardware and fail to boot.

This security measure is a useful feature, but it can create serious problems if you forget the password.
Basics

The Acer Aspire stores the password in a component called the complementary metal-oxide semiconductor.

This component is integrated into a random access memory chip embedded on the motherboard. The CMOS holds data that the basic input/output systema critical software utility that controls how the computer operates at startupaccesses when the computer boots.

If the BIOS detects that a password is registered in the CMOS, it will prevent the computer from booting until the user enters the password correctly.

Depending on which model of Acer Aspire you own, you may be able to clear the CMOS manually.

Contact Acer before attempting to clear the CMOS, as opening the computer without permission could void your warranty.

Desktop Models

Some Acer Aspire desktop models come with a jumper that is used to clear the password and other settings stored on the CMOS.

This jumper is located on the motherboard and is often found next to a label such as "JBIOS1" or "CLR_CMOS." To clear the CMOS using the jumpers, turn off the computer, disconnect the power cable and remove the case cover.

Remove the jumper shunt from pin 1 and pin 2; then place the shunt on pin 2 and pin 3. Return the shunt to its initial position after 10 to 15 seconds.

If the Aspire doesn't come with a jumper to reset the CMOS, the CMOS can be reset by removing the lithium coin-cell battery instead.

Removal is accomplished by pushing down on the tab securing the battery to the motherboard and lifting the battery out of its slot.

Leave the battery out for 24 hours, and then return it to its original position with the positive sign facing up.

Laptop Models

Resetting the CMOS password on an Acer Aspire laptop is much more difficult than resetting the password on a desktop.

Disassembly steps vary from model to model, but on most models, you'll have to take apart the computer to access the CMOS battery.

Don't take apart the notebook if you don't have experience disassembling PCs.

After turning off the computer and disconnecting the AC adapter, take out the battery (different from the CMOS battery).

All visible screws must then be removed from the bottom of the notebook.

Remove all components stored to their separate compartments on the base of the notebook.
Turn over and open the PC.

Lift up the switch cover and remove the screws securing the keyboard to the PC, if any are visible.
Remove the keyboard.

Remove the screws securing the monitor to the hinges, and then set the monitor aside. Disconnect all visible cables connected to the motherboard; and then remove the screws from the top cover.

Remove the top cover to reveal the motherboard.
Locate and then remove the CMOS battery.

Leave it out of the notebook for 24 hours; then reinstall it and reassemble the Acer Aspire.

Other Options

If removing the CMOS battery fails to clear the password, or if you don't feel comfortable with the idea of opening your computer, you might be able to gain access to the computer using a backdoor password.

These special passwords were implemented to allow technicians to access locked computers. Not all models recognize backdoor passwords.

Most Acer Aspires use the Phoenix BIOS, and backdoor passwords for this BIOS include "BIOS," "CMOS," "phoenix" and "PHOENIX."

All of these passwords are case-sensitive.

May 04, 2014 | Acer Aspire PC Desktops

1 Answer

HOW CAN I INSTALL WINDOWS XP OVER VISTA IN ACER ASPIRE M5641 PC DESKTOP


you can use a bootable program like powermax (from maxtor) or HDat2, to format your harddrive and then you can install xp without any problems.

Jan 31, 2011 | Acer Aspire M5641 PC Desktop

1 Answer

Acer Aspire SA80 Desktop Locks up


Possible issue with recovery utility it might be corrupted.Try to boot computer using windows Operating system media. You might have to format and reinstalled Operating system if utility partition is corrupted

Aug 18, 2009 | Acer Aspire SA80 (ASA80UC4603) PC Desktop

1 Answer

Hi I have a Acer Aspire One ZG5. My Son, said his friend used a program called Killdisk and wiped all my partitions away. How can I get my Acer back up and working? Kind Regards Julie


try formatting your computer use a windows os but make sure it is bootable for example windows vista bootable cd. after that try installing the motherboard installer for you to use the full benefit of your computer then try installing an antivirus for security purposes then try making a password for your computer so your son cannot use the computer without your concern. so it wont happen again. hope i helped message me again for any concerns ok

May 03, 2009 | PC Desktops

2 Answers

Cannot enable wireless on my Acer Aspire 5612WLMi


First, does the modem show up in the device manager (without an exclamation mark or an "x". In other words, does the computer see the card and is it not reporting any problems.
Second, do you see the wireless connection when you go into My Network Places and Network Connections?
Third, does the wireless connection icon appear in the system tray?

Art

Jan 15, 2009 | Acer PC Desktops

1 Answer

Acer optical drive lock


If you set the password and may have wrong entered password,u shuld go to the nearst pc repairer and ask if the optical drive needs to be reset...

Jan 06, 2009 | Acer Aspire™ T180 PC Desktop

1 Answer

Previous user apparently password protected Windows.


Well first off you can use the restore feature and it will only reinstall crucial windows files it won't mess with software that was already installed.

There are password recovery programs out there you would have to search for one and install the program onto a disc and boot of it (just follow the instructions)

Jan 04, 2009 | Acer Aspire AM1640-U1401A Desktop PC

4 Answers

ACER ASPIRE M5641


Acer Aspire M5641
NVIDIA nForce 630i/7100
Intel(R) Core(TM)2 Duo CPU E4700 @ 2.60GHz

1. Go to http://www.nvidia.com/Download/index.aspx?lang=en-us
2. Download the latest version driver, extract to flash disk.
3. Connect your flash disk when windows said that driver is missing (before enter vista serial
number) and browse to "IDE/WinVista/sataraid" windows will choose the driver that it need,
install it
4. The process will continue as usual....

Nov 13, 2008 | Acer Aspire RC500 PC Desktop

1 Answer

I have a acer aspire 3003 wlmi in which i am try to find the product number for the motherboard. i have found out that it may be a lugano m motherboard. i have a problem with the computer and have...


Hello,

Did you see the battery in the motherboard, near the battery there is 3 pins in which the two pins inserted by a jumper..to reset the setting remove the jumper and put it in the next considering the center pin. either in left or right connection. and then switch on the pc. this will reset the setting.


melnavz






Oct 18, 2008 | Acer PC Desktops

1 Answer

Recently given a computer with an unknown administrator password


in Most of the computers ( if it has a backup recovery inbuilt). When computer starts keep on pressing F11 key on the top of your keyboard. In some computers this function is on F10. But make sure when you do system recovery you will loose all data if you would like to go for destructive recovery. If you want to backup ur files first dont go for destructive recovery but choose other recovery option.
If you dont have any backup system then you might have product key sticker somewhere on you computer. If its window Xp home then borrow XP home from someone and when it ask for product key enter that product key. THis way you can reinstall Operating system.
Hope it helps
please rate !!!

Sep 27, 2008 | Acer Aspire™ T180 PC Desktop

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