Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

6 Answers

KitchenAid Superba KSCS25INSS Refrigerator not cold enough

I have a KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator that is not working right.

The normal setting for the freezer side is 0 degrees and the fridge side is 37 degrees. For about a week or so now it has not been able to maintain the freezer temp, but the fridge temp was right at 37. The freezer has been in the high 20's to low 30's. Before, the freezer could maintain 0 without a problem.

I also notice that I used to hear kind of like a pressurizing sound when I would close the freezer and for a few moments it was more difficult to open the doors. Almost like a vacuum was being created. After this temperature problem happened I don't hear that sound anymore and there is no vacuum seal.

I also noticed that the unit constantly runs now.

The condenser coils under the unit are relatively clean, I removed the panel at the back of the freezer and the evaporator unit had some buildup of ice, but just on a couple of the main tubes.

I defrosted this ice and since I have restarted the cooling, it is struggling even more to maintain a temperature below freezing on the freezer side.

The compressor itself is quite hot, but I'm not sure how hot is normal.

I have a service call scheduled for Friday, but if I can fix it myself I prefer to do that. I am very good with DIY repairs, but am not sure where to begin with a fridge problem like this.

If anyone can help, I'd appreciate it. I can try and provide more details if it will help narrow down the problem.

Posted by on

  • 4 more comments 
  • mikeculak Jan 07, 2009

    I did have the back panel off when I checked out the compressor and the fan is definitely blowing. Should it working faster?

  • mikeculak Jan 07, 2009

    I will check fan again, but it appears to be working as it should.

  • mikeculak Jan 07, 2009

    Are you talking about the fan inside the freezer side. When I took off the cover panel there was a fan in there and it is working. When I open the freezer I can hear it blowing also. Should this fan be blowing faster also?

  • mikeculak Jan 07, 2009

    You addressed the fridge side warming up, but that isn't my problem. The fridge is maintaining the correct temperature, it is the freezer that is warming up. Factory setting is 0 degrees F and I am at 31 degrees at this moment. Fridge side is set at 37 degrees and I am at 37 degrees at this moment.

  • mikeculak Jan 07, 2009

    The coils themselves aren't really hot, the compressor is very hot though.

  • mikeculak Jan 07, 2009

    Yes, this solution gives me something to go on.

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Welcome-

you mentioned that the coils were hot. are they hot to the touch or what? explain some more for me. i reason i am asking is because they should be warm but not hot to the touch. if that is the case then i would have to say the condensor is going out but if that is true i would wait for the repairman to verify this cause it is spending to replace the condensor.

thanks

tom

Posted on Jan 07, 2009

  • Thomas Jan 07, 2009

    then i would say that the compressor is shot. those units are supposed to be warm to the touch but hot. when they are hot that means that something inside of it is not working properly and needs to get replaced.

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The airflow pattern for side by side refrigerators. When the refrigerator section warms up and the freezer is cold it is an airflow problem.
If the defrost system fails on the refrigerator the frost on the evaporator keeps the air from circulating into the refrigerator. You can check this by removing the bottom tray in the freezer and looking for frost in the openings at the bottom of the panel in the rear of the freezer.
If you see frost covering the openings in the panel the evaporator coil is frosted over.
As you have checked there is no frost problem then the problem is in the damper control that controls the airflow into the refrigerator

KitchenAid Superba KSCS25INSS Refrigerator not col - 9450b3d.gif

Posted on Jan 07, 2009

  • SAM ANDERSON Jan 07, 2009

    There are a few reasons that may be causing your freezer to not get
    down to proper temperature while the refrigerator cools okay.


    • Incomplete defrost or not defrosting at all.

    • Temperature control set to low

    • Fan motor quitting

    • Light in freezer stays on

    • Controls
    There
    are two different types of controls used to regulate temperature, some
    models use electronic controls and some use the standard mechanical
    controls.
    Depending on the model you have, if this is electronic there
    could be two fan motors inside.
    One would be for the refrigerator
    section and one for the freezer section. If this is the case, then it's
    possible that the fan motor in the freezer section could be quitting or
    slowing down at times.If the ice maker mold heater is staying on, it can generate just enough heat to warm the freezer up slightly.
    If the bi-metal that controls the defrost element opens to soon, this can cause an incomplete defrost.
    You
    may need to have a service technician check your refrigerator to
    determine what will need to be done to correct your problem.
    I hope
    this helps you

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Its registering a warm temp, you reset it but when it checks again in 2 hours or so its still seeing a warm temp which is why the alarm is going off, id look at the contents of the refrig for signs of defrosting, icecream not hard enough, ice maker not producing and melting, milk spoiling premature, butter too soft.

Posted on Jan 07, 2009

  • 3 more comments 
  • mohammed marika thambi
    mohammed marika thambi Jan 07, 2009

    Replace the ERC board

  • mohammed marika thambi
    mohammed marika thambi Jan 07, 2009

    if compressor is not running nothing will get cold specially if
    frezeer is not working then the other side wont etheir if compressor is
    not running then it might just be the overload if nothing is running
    just the lights the is etheir the timer or thermostat

  • mohammed marika thambi
    mohammed marika thambi Jan 07, 2009

    Pull the unit away from the wall and then remove the lower compressor
    cover. Is this compressor running? If not, unplug the unit and check
    the wiring connections on the compressor itself.

  • mohammed marika thambi
    mohammed marika thambi Jan 07, 2009

    The ice on the freezer floor is a blocked drain line behind the evaporator panel in the freezer section

  • mohammed marika thambi
    mohammed marika thambi Jan 07, 2009

    Remove the rear panel and then using a hair dryer, remove all the
    frost/ice buildup behind the panel. Once you have all the ice
    defrosted, reassemble and plug the refrigerator back in. Set both
    controls to the middle settings and let me know how it is cooling
    tomorrow.
    don't know whether you have a bad thermometer or a problem with the
    unit. One more time you are going to have to remove the rear cover
    inside the freezer. Now, after the compressor has been running for
    about 25 minutes...You may have to leave the doors open to accomplish
    this, wet your finger and touch the silver evaporator coils from top to
    bottom and front to back. Does your finger tip lightly stick to these
    coils all over?


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  • 404 Answers

Pretty sure they have a fuse somewhere

Posted on Jan 07, 2009

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This sounds like the compresser needs replaced!

Posted on Jan 07, 2009

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  • 716 Answers

Your Fan Needs To Either Be Lubed Or Replaced. There Is A Panel In The Rear Of The Freezer.
Unplug The Unit Remove Screws From Panel And Theres The Fan.
Now Get Some Low Temp Grease And Apply Willingly.
Continuously Add Grease And Spin It Till Satisfied.
This Should Do It

Posted on Jan 07, 2009

  • Michael Fisher
    Michael Fisher Jan 07, 2009

    Your Checking The Cooling Fan There Is A Fan On The Inside



  • Michael Fisher
    Michael Fisher Jan 07, 2009

    Thats Very Strange On Every Model I Have Ever Seen The Freezer Cools The Fridge.

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