Question about Creative Labs Creative Technology Zen MP3 Player

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ZEN Mosaic My Mosaic won't turn on or charge. What did you do to resolve this.

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Did you download the disk for the mp3?

Posted on Feb 05, 2009

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Creative zen mosaic fails to be detected on my computer


First I think the your player does not work with Vista, probably that's why its not seeing it. The installation CD is supposed to carry the required software for converting preferred songs to the player's desired formats and it also should contain the desired drivers for windows.

Oct 06, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

My creative zen mosaic not power up


Hey, did you get it working? Erm, anyway thats just happened to mine, its easy all you have to do is press the reset button on the side, hopefully it'll work!
Good Luck

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My zen mosaic MP3 player by Creative no longer displays a menu


Try rebooting trough Safe Mode. Turn on while holding Reset and Play/Pause. Option 4 (reboot) should help.

Apr 26, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative Labs Zen Mosaic 4GB Black


Start in Safe Mode: hold Reset in and hold Play/Pause in, then turn on. Choosing reboot usually solves this problem.

Mar 07, 2009 | Creative Labs Creative Technology Zen MP3...

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Zen mosaic frozen on charging screen


Try hitting the reset button. Its the small one on the left side. You might have to push it with a pen or something,

Jan 28, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen mozaic is frozen


Calm down and wait till it's battery will be empty. :) Then charge it in computer and then it will be not frozen. 

Dec 30, 2008 | Creative Labs Zen Touch MP3 Player

3 Answers

My Zen Mosaic Won't Turn, Charge, or hook up to my computer. It was working fine yesterday.


There is a small reset point on either the base or side. When the player freezes press a needle into the point and it will reset the player. Creative have instructions on their website. Go to Contact, tecnical help and search for 'freezing' and they run you through reset sequence..... worked for me.

Dec 15, 2008 | Audio Players & Recorders

7 Answers

Instruction for zen mosaic by creative


I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
-Reconnect your Mosaic
-Right click "My Computer"
-Chose "Properties"
-Click the "Hardware" tab
-Click "Device Manager"
-A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it
-Chose "Update Drivers"
-Follow prompts agreeing to search and auto install
-Once install is done, in a moment the screen on your Mosaic will say "Docked"
-Congratulations!
If you have downloaded the updated firmware this is the time to install:
-Ensure your Mosaic is in "Docked" mode
-Execute the firmware update
-Click "Upgrade"
-Wait (it takes a moment or two)
-Updater will say it is complete
-Mosaic will reboot
-Click "Close"
-Congratulations!

Hope that helps.

Dec 11, 2008 | Creative Labs Zen Touch MP3 Player

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