Question about Kenneth Cole KC3485 Wrist Watch

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Ordering extra watch links

I need to order extra links for 2 of my Kenneth Cole watches: model numbers KC3485 & KC3404. Can you please tell me how to order these links? Thank you.

Sean

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I would possibly try the kennith cole help desk

You will probably have to contact them directly


Posted on Jan 06, 2009

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How do o set the time on a Kenneth Cole watch kc1687?


Hi! Welcome to FixYa!

I was able to find a link that details on how to set time on a Kenneth Cole watch. Please on the link: http://www.ehow.com/how_5930839_set-time-kenneth-cole-watch.html

Hope this helps.

Jun 21, 2011 | Kenneth Cole - Ladies Watches - RK4087

1 Answer

I have a kenneth cole watch for which i need a replacement strap. where in toronto can i find a store or online to order a strap.


Kenneth Cole watches are made by the Geneva Watch company.

If you go to their web site http://www.genevawatchgroup.com/, you will see their contact number under "Customer Service". They should be able to help you.

Jan 29, 2011 | Kenneth Cole 1213 Wrist Watch

1 Answer

I have a watch from kenneth cole reaction model #kc3652 i took it to have battery changed but it didnt work with that is there service for this type of issue


    Bought from Kenneth Cole Store
  1. Write your name, address, phone number and a description of the problem on a sheet of paper.
  2. Put the watch and the paper with your information in a padded envelope or box.
  3. Mail your package to:

    Kenneth Cole Productions Inc.
    Attn: Returns Department
    229 Hollie Drive
    Martinsville, VA 24112
  4. Send the package via Certified Mail and insure it.
  5. Wait four to six weeks. If the repair is under warranty, Kenneth Cole Productions will make the repair and mail your watch back to you. If the repair is not under warranty, it will call you to let you know the charges.
  6. Bought from Official Kenneth Cole Retailer
  7. Find the website for the retailer where you bought your watch. Look for warranty information on the website. This location should have the address where you will send your watch for repairs.
  8. Fill out a form with your name, address, phone number and a description of the problem. Some retailers have forms on their website. The form may include the style number, which is found on the case back.
  9. Include $8.50 to cover return postage in a check, money order or credit card information. The type of payment varies from retailer to retailer, but the amount is generally consistent.
  10. Include any extra money needed for repairs if they are not under warranty. This includes repairs such as a battery, case or strap. This also varies from retailer to retailer. Some ask you to include the money ahead of time; others will call after seeing the watch.
  11. Put the watch, any information and money into a padded envelope and send it to the appropriate address. Insure the package.

Sep 01, 2010 | Kenneth Cole Watches

1 Answer

The number 12 cam off and its floating inside


This is the most common repair for a watchmaker. A local watchmaker should be able to do this very inexpensively.

Aug 19, 2010 | Kenneth Cole KC3485 Wrist Watch

2 Answers

Scew missing from band that goes attach to the watch


I would try a local watch repair place first to see if its a standard type pin. If not you will need to follow this advice.
Watches bought from Kenneth Cole or a Kenneth Cole retailer are covered by a limited lifetime warranty. The warranty does not cover repairs needed because of normal wear and tear. You will need :
  • Padded envelope
  • Check or money order for $8.50
  1. Step 1 Write your name, address, phone number and a description of the problem on a sheet of paper.
  2. Step 2 Put the watch and the paper with your information in a padded envelope.
  3. Step 3 Mail your package to:

    Kenneth Cole Productions Inc.
    Attn: Returns Department
    229 Hollie Drive
    Martinsville, VA 24112

Aug 09, 2010 | Kenneth Cole Watches

1 Answer

I have a kenneth cole men's stainless steel watch (purchased from overstock order #73142536). I would need glass lense for this watch.Please advise where I can obtain replacement in Canada


Hi

I live in Australia and have dealted with watches for the past 2 years as a watchmaker's assistant.

Are you able to give me a model number as the stock number you have given above I am unable to see what kind of watch it is.

Generally YES glasses are able to be replaced. Mineral crystal glasses are the usual ones, but it depends on the type of case the watch has. If the case is unsual it may have to be ordered directly from Kenneth cole. If it's standard and round (and not domed in the middle) you can get a generic glass put in.

Is the glass smashed? If so it's adviseable to take it to a watchmaker, as small shards of glass may of gotten into the movement which will effect it's effectiveness later on in life.

Hope this helps?
Kind Regards
Shenlun

Jul 12, 2009 | Kenneth Cole Watches

1 Answer

Unable to remove link from wristband of kenneth cole wrist watch


I am unable to remove extra links in kenneth cole reaction wrist watch

Oct 18, 2008 | Kenneth Cole 1213 Wrist Watch

9 Answers

Watch bands f/ Kenneth Cole


Replacement watch band (f) can be purchased from amazon, take a look here: Amazon com kenneth cole band Watches Women Clothing Shoes Jewelry Wish you best of luck. Cheers

Jun 22, 2008 | Watches

1 Answer

Repair


We are located in the Holyoke Mall in Holyoke MA. Kenneth Cole crystals can be taken off. The crystal needs to be ordered.

Apr 10, 2008 | Kenneth Cole KC1104 Wrist Watch

1 Answer

Watch crystal broken


You can send it to 47-50 33rd st. long island city ny 11101

Attn: repair dept.

before you send in please call 17187298600 X272

Thanks

Tsai

Apr 13, 2007 | Kenneth Cole KC4387 Wrist Watch

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