Question about Samsung BD-P1400 Blu-Ray Player

5 Answers

I have a sung bdp 1400 and it freezes in the loading position

Somtimes its rectified if i turn it off for an hour or so and restart it. i've sent it back to samsung twice yet they say nothings wrong please help!

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5 Answers

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Hi there
There is obviously something wrong with the player and samsung are lying to you, as you will probably know Blue -ray is new DVD technology but is basically the same as standard DVD players.
If samsung say that there is nothing wrong with the player but you know there is because you have to power it off for an hour or so, it sounds to me that the unit is overheating and is failing, what process are samsung using to test the unit?
The problem is is just going to persist until the unit fails completely and you will have spent a lot of money for nothing
I suggest that you have samsung replace the unit of refund your money.
As a consumer you are well within your rights to do this if you are not happy with the product.
Its pointless telling you to open the machine up especially if it is still under warranty as opening it up will void the warranty.

Good luck and kind regards

Posted on Jan 06, 2009

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  • Master
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I think player is in some kind of closed cabinet and having ventilation problem. This creates heat and player stop to work any more then cool down in an hour or so. Is it?

Posted on Jan 06, 2009

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Try to use a optical disc cleaner, this will solve this issue.

Posted on Jan 06, 2009

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  • Master
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Check power plug where you plug it.
and than chack again.

Posted on Jan 06, 2009

  • rockfixya
    rockfixya Jan 07, 2009

    so, did u check the power plug.
    Thanks for using FixYa.

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  • Master
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I think you have to change the lens of your BDP...

Posted on Jan 06, 2009

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Dear hoagie69,

I found out on the internet that there is a BDP-S300 Firmware Update last modified on 6/20/2008.

It requires downloading a file and burning it on to a CD-R. Then you would load it into your Blu-Ray Disc Player to upgrade the version you currently have.

If you are successful in updating, your 21 Blu-Ray Disc should work. It finally worked for me.

The link you will need to go to in order to download the file for the update is:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=BDPS300&upd_id=3590&os_id=7
Hope this helps you. Boy, am I glad that I can finally watch the 21 movie!

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