Question about HP DeskJet 970cxi InkJet Printer

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Reset button constantly flashing and wont reset!

Printer made a noise and then.....Reset button constantly flashing. No paper jams etc. When reset button is pressed the power light briefly flashes green and then goes off, just leaving the reset button still flashing.

cressy

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  • 5 more comments 
  • cc1 Jan 08, 2009

    Thanks Riztech; reset button has stopped flashing but is now on constantly and wont go off when pressed. Cartridges at LHS and when switching on/off they clunk but don't prime etc. Is this a gonner?

  • cc1 Jan 09, 2009

    Cartrigde can be mannually moved

  • cc1 Jan 09, 2009

    Cartrigde can be mannually moved

  • gr8whtnorth Jan 16, 2009

    My daughter just called with the same problem! The light flashes or is solid red, and the ink cartridges don't move when the lid is lifted. She's afraid to move the belt for the cartridges though, so I don't know if it is 'stuck' or not.

    MAK

  • gr8whtnorth Jan 16, 2009

    Identical problem! Cartridges don't move when lid is lifted.

  • rjmorin01 Feb 09, 2009

    stuck I tried unplugging the power cable- no results

  • ladybugterp Mar 08, 2009

    The button that shows paper with arrow blinks red as well as the power light blinking green. If i press the red lighted button, the cartridge moves to one side and the machines "growles". Then the cartridge goes to the other side. The buttons continue to blink. Paper doesn't feed through. I've unplugged the unit and it continues to blink once plugged back in.

    Tiffany

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  • 731 Answers

Hi Cressy

1.Power off the printer, then Unplug the power cable from back of printer and from wall outlet.

2.Press and hold ON button for 30 seconds

3.Now plugin and check the printer

Thanks
Riz

Posted on Jan 07, 2009

  • Mohammed Rizwan
    Mohammed Rizwan Jan 08, 2009

    Cressy,

    Are u able to move the carriage that holds the ink Cartridge? or its stuck??


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